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Add a passkey to an account

This article describes how to add a passkey to an account using the Cerby browser extension.

Who can use this feature?

  • Account Owners

  • Supported using the Cerby browser extension and mobile app. For the mobile app instructions, read the article Create a passkey for an account.

As an account Owner, you can add a passkey to an account directly from the Cerby browser extension. When you register a passkey on an app, the extension identifies the passkey creation flow and prompts you to save the passkey to the matching Cerby account, so the passkey is available the next time you log in with Cerby.

IMPORTANT: Only account Owners can add a passkey to an account. Account Collaborators can use an existing passkey to log in, but cannot add or replace one.

Requirements

The following are the requirements to add a passkey to an account:

  • Passkeys are supported only for a subset of apps; they are listed in Passkeys.directory. Even when an app is listed there, it must also have passkeys fully enabled on its own end. For example, Amazon and X (Twitter) are fully supported, but TikTok isn't yet, since TikTok hasn't enabled its global passkeys option on web. If you have any issues with a supported app, contact the Cerby Support team at support@cerby.com.

Add a passkey to an account

To add a passkey to an account, you must complete the following steps:

  1. Log in to your workspace in the Cerby browser extension. For instructions, read the article Log in to the Cerby browser extension.

  2. Navigate to the account security or login settings of your app.

  3. Start the passkey registration flow. The browser's passkey creation prompt is displayed.

  4. Select the option to save the passkey with Cerby. The Add passkey to your account dialog box is displayed.

  5. Select the account you want to add the passkey to.

    When Cerby finds a single account that matches the app, the account is selected automatically and you can skip directly to the next step.

  6. Click Add passkey. Your device's biometric or security-key verification is activated.

  7. Complete the verification as directed by your browser. Cerby displays a Passkey added to your account message, and the passkey is saved to the account.

When you open the account list in the Cerby browser extension, a Passkey chip is displayed on any account row that has a saved passkey.

CAUTION: If the account already has a passkey saved, the Replace passkey? dialog box is displayed instead of the dialog box in step 6. Click Replace passkey to continue. Replacing a passkey removes the existing passkey from all devices where it was saved.

Now you are done.

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