Explore Scout
This article describes the benefits of Scout in accelerating the build process for Cerby's automation jobs.
With Cerby, you can be part of the engine that shapes the automated jobs you trigger to manage and protect your accounts, as well as the seat-based and paid social apps you use.
Scout is a browser extension that accelerates and enhances the automation job-building process by capturing web interactions. The information Scout captures can lead to better-designed features, smoother task completion, and more user-friendly interfaces, directly benefiting you by making the applications you use more intuitive and efficient.
Figure 1 shows what the Scout browser extension looks like.
The following are the account and user management tasks you can capture so that the Cerby team builds the corresponding automation task:
Login
Username and password: Log in to an account using a unique username and a secret password.
SSO/IdP: Log in using a corporate identity provider (IdP), such as Okta, Microsoft Entra ID, or Ping. Or, using any supported social media login through single sign-on (SSO).
Google SSO: Log in using a Google Workspace account through the "Sign in with Google" prompt.
Account security
Update your account's password: Change the current password in the application settings.
Turn on MFA: Enable multi-factor authentication (MFA) to add a layer of security to the login process.
Turn off MFA: Disable MFA in the application's security settings.
User management tasks
Invite a user: Send an email or generate a link to add a new person to the application, and ensure the person is added.
Update a user's role: Change the permissions or access level assigned to an existing user profile.
Remove a user: Delete or deactivate a user account to revoke their access to the application.
View users list: Navigate to the admin panel to see the full directory of accounts, their statuses, and access to your assets, and check for updates.
IMPORTANT: Scout doesn't capture or store input values entered in any field. For more information, read the How Scout protects your privacy section.
How Scout works
Scout captures all your user interface (UI) interactions on a web browser, such as clicks, scrolls, and overall navigation. This information is saved in a report that you send to the Cerby team.
After you open Scout, you can start recording and complete the intended task for the selected app. Scout captures your interactions as they happen, and you can stop the recording at any time.
Before sending the scouting report, you can preview it using the following playback controls:
Play and pause
Progress bar
Full-screen mode
Speed selector
How Scout protects your privacy
When using Scout to capture your UI interactions, Cerby prioritizes protecting your sensitive information at all times. This section explains how Scout ensures the safety of your data and details what we capture and what we do not.
What information Scout captures
To provide valuable insights while maintaining your privacy, Scout captures user interactions on a webpage, considering the following:
On-demand, tab-specific capture: Scout captures user interactions from the specified browser tab and operates only on demand. If a user does not actively start Scout, it does not send any data to our servers.
Interaction paths: Scout captures user interactions from the tab you are recording, focusing on elements, such as input fields and buttons, where users click. These data points are used to create and automate account and user management tasks.
Playback of web content: Cerby uses the Scout data to replay the web views and user interactions. Scout never records an actual video of the screen or browser tab.
Masked input data: Scout masks all input fields, including usernames, email addresses, and other sensitive information, ensuring your private data is not captured or made visible to Cerby.
Scout's approach protects your privacy and security. It shares only what is necessary to build and automate account and user management tasks.
What information Scout does not capture
Cerby understands the critical importance of privacy and security for our customers; protecting your secrets is what we do best. We designed Scout to collect the necessary data while omitting unnecessary or sensitive fields.
Application credentials: Scout does not capture passwords or other credentials. Masked fields are automatically excluded from capture.
User data entry: Scout does not capture browser input fields.
Headers and cookies: Scout does not capture raw POST data, headers, or cookies.
We recognize that business application administrators have demanding workloads; therefore, our objective is to alleviate that burden. Scout allows us to work asynchronously with our customers on their schedule, not ours. We believe in effective collaboration without asking for direct access to your applications or scheduling support sessions.
Related articles
The following articles contain more information about Scout:
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