> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/cerby-mobile-app/accounts/managing-your-accounts/set-up-and-associate-a-cerby-managed-email-address-for-your-account.md).

# Set up and associate a Cerby-managed email address for your account

{% hint style="info" %}
**Who can use this feature?**

* Workspace **Owners**, **Super Admins**, **Admins**, and **Users**
* Account **Owners**
* Supported using the Cerby web app and Cerby mobile app
  {% endhint %}

As an account **Owner**, you can set up and associate your account with a Cerby-managed email address using your Cerby mobile app.

With a Cerby-managed email address, all email messages are routed to your dedicated in-platform Shared Inbox, providing a centralized and private channel for all digital communications related to your account.

When used as a multi-factor authentication (MFA) verification method, Cerby provides the verification codes sent to the Cerby-managed email address so you can enter them at login time. These codes are shared with all users who have access to your account, enabling automated logins.

## Set up and associate a Cerby-managed email address for your account

To set up and associate a Cerby-managed email address for your account, complete the following main steps:

1. [Create the Cerby-managed email address](#1.-create-the-cerby-managed-email-address)
2. [Associate the Cerby-managed email address with your account](#2.-associate-the-cerby-managed-email-address-with-your-account)

The following sections describe each main step.

### 1. Create the Cerby-managed email address

To create the Cerby-managed email address, complete the following steps using the Cerby mobile app:

1. Open your Cerby mobile app.
2. Log in to your Cerby workspace.
3. Tap the corresponding account card. The **Account details** screen is displayed.
4. Tap the **Create a Cerby-managed email address** option that appears in the **Email** field. The **Create a Cerby-managed email address** screen is displayed.
5. Tap the **Protect my email address** button.
6. Select the **Forward messages to my work email** option.
7. Tap the **Protect my email address** button. The **Update your email address** screen is displayed.
8. Tap the **I confirm I've updated the email** option after you have updated your account with the new Cerby-managed email address.
9. Tap the **Done** button. The new Cerby-managed email address is displayed in the **Email** field.
10. Copy the new Cerby-managed email address.

{% hint style="danger" %}
**IMPORTANT:** Depending on the app requirements and settings, some apps may not support Cerby-managed email addresses.
{% endhint %}

The next step is [2. Associate the Cerby-managed email address with your account](#2.-associate-the-cerby-managed-email-address-with-your-account), which you must complete in your app or service provider.

### 2. Associate the Cerby-managed email address with your account

To associate the Cerby-managed email address with your account, complete the following steps in your app:

1. Log in to your account in the app or service provider.
2. Navigate to the account settings.
3. Associate the Cerby-managed email address with your account by pasting the email you copied previously and saving the changes.
4. Verify the new email address if prompted.

{% hint style="info" %}
**NOTE:** Usually, you must enter a verification code to complete the association process. If you previously set up auto-forward, the email with the code will be sent to the selected recipients. If you didn't set it up, complete the instructions in the article [Forward a message from your Cerby inbox](https://help.cerby.com/cerby-web-app/accounts/managing-your-accounts/forward-a-message-from-your-cerby-inbox) to forward the message.
{% endhint %}

{% hint style="danger" %}
**IMPORTANT:** Ensure you associate the Cerby-managed email address with your account. If you don't do it, Cerby cannot retrieve verification codes and streamline your login.
{% endhint %}

Now you are done.


---

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