> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/cerby-mobile-app/accounts/managing-your-accounts/set-up-and-associate-a-cerby-managed-phone-number-for-your-account.md).

# Set up and associate a Cerby-managed phone number for your account

{% hint style="info" %}
**Who can use this feature?**

* Workspace **Owners**, **Super Admins**, **Admins**, and **Users**
* Account **Owners**
* Supported using the Cerby web app and Cerby mobile app
  {% endhint %}

As an account **Owner**, you can set up and associate a Cerby-managed phone number for your account using your Cerby mobile app. With a Cerby-managed phone number, all SMS messages are routed to your dedicated in-platform Shared Inbox in Cerby.

When used as a multi-factor authentication (MFA) verification method, Cerby retrieves the verification codes sent via SMS to the Cerby-managed phone number used to log in to your accounts. These codes are shared with all users who have access to your account, enabling automated logins.

## Set up and associate a Cerby-managed phone number for your account

To set up and associate a Cerby-managed phone number for your account, complete the following main steps:

1. [Create the Cerby-managed phone number](#1.-create-the-cerby-managed-phone-number)
2. [Associate the Cerby-managed phone number with your account](#2.-associate-the-cerby-managed-phone-number-with-your-account)

The following sections describe each main step.

### 1. Create the Cerby-managed phone number

To create the Cerby-managed phone number, complete the following steps using the Cerby mobile app:

1. Open your Cerby mobile app.
2. Log in to your Cerby workspace.
3. Tap the corresponding account card. The **Account details** screen is displayed.
4. Tap the **Create a Cerby-managed phone number** option in the **Phone** field. The **Cerby-generated phone number** screen is displayed.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p><strong>NOTE:</strong> Depending on the app requirements and settings, some apps may not support Cerby-managed phone numbers. The <strong>Create phone number</strong> button is not displayed in these cases.</p></div>
5. Tap the **Copy** option to copy the generated phone number.
6. Tap the **Create Phone Number** button. The new Cerby-managed phone number is displayed in the **Phone** field.

{% hint style="danger" %}
**IMPORTANT:** Make sure you associate the Cerby-managed phone number with your account. If you don't do it, Cerby cannot retrieve verification codes and streamline your login.
{% endhint %}

The next step is [2. Associate the Cerby-managed phone number with your account](#2.-associate-the-cerby-managed-phone-number-with-your-account), which you must complete in your app or service provider.

### 2. Associate the Cerby-managed phone number with your account

To associate the Cerby-managed phone number with your account, complete the following steps in your app:

1. Log in to your account using the app or service provider.
2. Navigate to the account settings.
3. Associate the Cerby-managed phone number with your account by pasting the number you copied previously and saving the changes.
4. Verify the new phone number, if prompted.

{% hint style="info" %}
**NOTE:** Usually, you must enter a verification code to complete the association process. To retrieve the code, look for the SMS received in the Shared Inbox or account inbox. For instructions, read the article [View the messages sent to a Cerby-managed email address or phone number](https://help.cerby.com/cerby-web-app/accounts/protecting-your-accounts/view-the-messages-sent-to-a-cerby-managed-email-address-or-phone-number).
{% endhint %}

Now you are done.


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