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View the activity log for an account

This article describes how to view the activity log for an account in the Cerby mobile app.

Who can use this feature?

  • Workspace Owners, Super Admins, Admins, Users, Login-Only, and Guest Users

  • Account Owners and Collaborators

  • Only supported using the Cerby mobile app

Every account in Cerby keeps a record of login events, credential changes, automation runs, and access changes. As an account Owner or Collaborator, you can view this activity log from the account's detail screen to see when the account was accessed, which actions Cerby performed automatically, and when access was granted or revoked.

Admins can use the activity log to investigate unexpected logins or verify that scheduled automations completed successfully.

To view the activity log for an account, complete the following steps:

  1. Open the Cerby mobile app on your mobile phone.

  2. Log in to your Cerby workspace.

  3. Tap Accounts at the bottom of the screen. The Accounts screen is displayed.

  4. Tap the account whose activity you want to review. The account details screen is displayed.

  5. Scroll down to the Activity section. The activity log is displayed, with the most recent events at the top.

Each entry in the activity log shows the following information:

  • The event type:

    • Login: A successful login to the account, either manually or through Cerby Autofill.

    • Login failed: A login attempt that did not succeed.

    • Password rotated: Cerby automatically changed the account password.

    • Password rotation failed: An automated password rotation did not complete.

    • MFA enabled: Cerby-managed multi-factor authentication (MFA) was turned on for the account.

    • MFA disabled: Cerby-managed MFA was turned off for the account.

    • Access shared: Another user or team was granted access to the account.

    • Access removed: A user or team's access to the account was revoked.

    • Credentials updated: The username, password, or other credentials were changed manually.

  • The date and time of the event

  • The actor that triggered the event (a user name, or "Cerby" for automated actions)

NOTE: Events older than 90 days may not appear in the mobile activity log. To review the full history, open the account in the Cerby web app.

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