> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/cerby-mobile-app/accounts/protecting-your-accounts/passkeys/create-a-passkey-for-an-account.md). # Create a passkey for an account This article describes how to create a new passkey for an account using the Cerby mobile app. {% hint style="info" %} **Who can use this feature?** * Workspace **Owners**, **Super** **Admins**, **Admins**, and **Users** * **Account Owners** * Supported using the Cerby mobile app and browser extension. For the browser extension instructions, read the article [Add a passkey to an account](https://help.cerby.com/cerby-browser-extension/accounts/protecting-your-accounts/passkeys/add-a-passkey-to-an-account). {% endhint %} As an account **Owner**, you can use the Cerby mobile app to create passkeys for your accounts. With passkeys, you take full advantage of a passwordless solution for authentication and login. {% hint style="danger" %} **IMPORTANT:** Passkeys are supported only for a subset of apps, listed in [Passkeys.directory](https://passkeys.directory/). A listed app's passkey support can still vary by platform. Amazon and X (Twitter), for example, support passkeys on both web and mobile, but TikTok currently supports passkeys only on its mobile app, not yet on its website. As a result, TikTok passkeys aren't yet available through the Cerby browser extension, only through the Cerby mobile app. If you have any issues with a supported app, contact the Cerby Support team at . {% endhint %} *** ## Requirements The following are the requirements to create a passkey for an account using the Cerby mobile app: * Mobile operating systems: * **iOS:** From version 18 onwards * **Android:** From version 14 onwards * The **Allow AutoFill** feature turned on. For instructions, read the article [Turn on the Allow AutoFill feature](/cerby-mobile-app/app-customization/turn-on-the-allow-autofill-feature.md). * The **Biometrics Login** feature turned on. For instructions, read the article [Turn on the Biometrics Login feature](/cerby-mobile-app/app-customization/turn-on-the-biometrics-login-feature.md). *** ## Create a passkey for an account using the Cerby mobile app To create a passkey for an account using the Cerby mobile app, you must complete the following steps: 1. Log in to the app with the account you want to add the passkey to. 2. Access the account login and authentication settings within the app. 3. Select the option to add a new passkey. A menu is displayed with the list of passkey managers on your phone.\ **IMPORTANT:** On Android, if this is your first time using a third-party passkey manager, the OS may not immediately display it in the menu. After you've set Cerby as a provider and used it before, it will appear more readily as a pre-selected option or as a direct alternative in the menu. 4. Select the **Cerby** option. 5. Tap the **Continue** button. The phone’s biometric verification, face ID or Touch ID on iOS, and face lock or fingerprint recognition on Android is activated. * If the verification is successful, the **Create Passkey** screen is displayed. * If you didn’t turn on the [Biometrics Login](/cerby-mobile-app/app-customization/turn-on-the-biometrics-login-feature.md) feature for the Cerby mobile app previously, the **Turn on Face ID to unlock Passkeys** screen is displayed. In this case, ensure to turn on the feature to continue. 6. Select if you want to add the passkey to a new or existing account: * For an existing account 1. Select the account in the **Update existing account** section of the **Create passkey** screen. * For a new account 1. Select the account in the **Create new item for** section. The **Create Account** screen is displayed. 2. Fill in the information about the new account.\ **IMPORTANT:** Ensure the username is unique, meaning two accounts cannot have the same username. 7. Tap the **Save** option. A success message is displayed on the screen. Now you are done. *** ## \[Video] How to create a passkey for an account using the Cerby mobile app Refer to the following video to watch the passkey creation process for iOS: {% embed url="" %} Refer to the following video to watch the passkey creation process for Android: {% embed url="" %} The next time you log in to the account, you can use the passkey you created. For more information, read the article [Log in to an account using a passkey with the Cerby mobile app](/cerby-mobile-app/accounts/protecting-your-accounts/passkeys/log-in-to-an-account-with-a-passkey.md). --- # Agent Instructions This documentation is published with GitBook. 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