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Explore the Notification Center

This article describes the Notification Center in the Cerby mobile app and how it helps you stay on top of security events.

The Notification Center is an in-app inbox in the Cerby mobile app that collects security events requiring your attention: identity confirmation requests, trusted device approvals, new device and location alerts, account sharing notifications, and one-time password (OTP) code deliveries. Unlike push notifications, which arrive on your lock screen and disappear, the Notification Center keeps a persistent record of all events so you can review and act on them at any time. When you have unread notifications, a badge appears on the Cerby app icon and on the bell icon inside the app.

Who can use this feature?

  • Workspace Owners, Super Admins, Admins, Users, Login-Only, and Guest Users

  • Only supported using the Cerby mobile app

Key benefits

  • Persistent record: Unlike push notifications, events stay in the Notification Center so you can act on them even after dismissing a push notification.

  • Cross-device read sync: Marking a notification as read on one device marks it as read on all other devices where you are logged in to Cerby.

  • Actionable security alerts: Approve or deny identity confirmation and trusted device requests directly from the Notification Center without switching apps.

  • Configurable types: Choose which notification types appear in the Notification Center and which send push notifications to your device.

Key features

Security event management

  • Identity confirmation requests: Approve or deny MFA challenges triggered by automated account actions. Requests expire after three minutes.

  • Trusted device requests: Approve or deny enrollment of a new device from an existing trusted device. Requests expire after five minutes.

  • New device and location alerts: Informational notifications when your account is accessed from an unrecognized device or location.

  • OTP delivery: One-time password codes delivered to your Notification Center for account actions.

Notification control

  • Mark all as read: Clear all unread indicators at once with a single tap.

  • Auto-mark on scroll (iOS): On iOS, notifications are automatically marked as read as they scroll into view.

  • Per-type settings: Turn individual notification types on or off from the Notification settings screen. Some settings may be managed by your workspace Admin.

  • 7-day badge window: The unread badge on the bell icon reflects only the past seven days. Older notifications remain in the Notification Center but do not affect the badge count.

Supported platforms

  • Cerby iOS app

  • Cerby Android app

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