> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/cerby-web-app/accounts/accessing-your-accounts/log-in-to-an-account-automatically.md).

# Log in to an account automatically

This article describes how to automatically log in to an account using the Cerby web app.

{% hint style="info" %}
**Who can use this feature?**

* Workspace **Owners**, **Super Admins**, **Admins**, **Users**, **Login-Only**, and **Guest Users**
* Account **Owners** and **Collaborators**
* Supported using the Cerby web app and browser extension
  {% endhint %}

As an account **Owner** or **Collaborator**, you can log in to your account automatically using the Cerby web app.

This is a one-click experience where the Cerby browser extension autofills your login credentials and verification codes when multi-factor authentication (MFA) is on and managed by Cerby.

{% hint style="danger" %}
**IMPORTANT:** You must have already installed the Cerby browser extension or add-on in your browser. For instructions, read the article [Install the Cerby browser extension](https://help.cerby.com/cerby-browser-extension/installation/install-the-cerby-browser-extension).
{% endhint %}

To log in to an account automatically using the Cerby web app, you must complete the following steps:

1. Log in to your [Cerby](https://app.cerby.com/) workspace.
2. Hover the mouse over the corresponding account card. Multiple icons and the **Log in** button are displayed.
3. Click the **Log in** button. Cerby opens a new browser tab and runs the automated login.

{% hint style="info" %}
**NOTE:** Cerby does its best to autofill your login credentials for [self-managed accounts](https://help.cerby.com/getting-started/concepts/credential-management/accounts#h-079d120056). Successful login attempts depend on having the correct login URL and on how complex the app’s user interface is. If you would like us to support a specific app or service provider, please send your request via email to the Customer Support team at <support@cerby.com>.
{% endhint %}

Now you are done.

***

## What to expect based on your account

Automatic login behaves differently depending on your account type, MFA setup, and workspace configuration. Consider the following:

* Accounts without a login URL, such as apps you access locally instead of through a website, don't support automatic login. Log in to these apps directly instead.
* If you click **Log in** without having the Cerby browser extension installed, Cerby prompts you to install it.
* If your account has MFA on and managed by Cerby through a Cerby-managed email address or phone number, Cerby fills in the verification code automatically.
* If your account has MFA on through Cerby Auth and requires your approval, Cerby prompts you to approve a push notification before it fills in the verification code.
* As a **Collaborator** on a shared account, you can log in automatically the same way as the account **Owner**.
* If you deleted an account, you must restore it before you can log in to it automatically. Read the article [Restore a deleted account](/cerby-web-app/accounts/managing-your-accounts/restore-a-deleted-account.md).
* Hiding an account from your dashboard doesn't affect whether you can log in to it. You can still log in automatically to accounts you've hidden.
* If your account uses a passkey to log in, automatic login doesn't use the passkey. Read the article [Log in to an account with a passkey](https://help.cerby.com/cerby-browser-extension/accounts/passkeys/log-in-to-an-account-with-a-passkey) to learn more.
* If your account is linked to a business hub configured with single sign-on (SSO), clicking **Log in** takes you directly to the SSO login page instead of running the automated login. Read the article [Log in to your app](/cerby-web-app/business-hubs/log-in-to-your-app.md) to learn more about business hub accounts.

{% hint style="info" %}
**NOTE:** If Cerby shows a banner saying your browser extension session doesn't match your Cerby web app session, log out and log back in to your workspace.
{% endhint %}


---

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