# Log in to an account manually

{% hint style="info" %}
**Who can use this feature?**

* Workspace **Owners**, **Super Admins**, **Admins**, **Users**, **Login-Only**, and **Guest Users**
* Account **Owners** and **Collaborators**
* Supported using the Cerby web app
  {% endhint %}

As an account **Owner** or **Collaborator**, you can log in manually to your account using the Cerby web app.

This experience is intended for scenarios where [automated login](/cerby-web-app/accounts/accessing-your-accounts/log-in-to-an-account-automatically.md) cannot be completed, either because the Cerby browser extension is not installed, it involves a [self-managed account](https://help.cerby.com/getting-started/concepts/credential-management/accounts#h-079d120056), or the app requires manual intervention due to recent user interface (UI) updates.

To log in to an account manually using the Cerby web app, you must complete the following steps:

1. Open your app’s login page.
2. Copy your login credentials from the Cerby web app and paste them into your app’s login page by completing the following steps:
3. Log in to your [Cerby](https://app.cerby.com/) workspace in a new browser tab.
4. Click the corresponding account card. The account details page is displayed with the **General** tab activated.
5. Hover the mouse over the **Username** field. Multiple icons are displayed.
6. Click the **Copy** icon. The username is copied to the clipboard.
7. Paste the username in your app’s login page.
8. Repeat steps c to e for the **Current password** and **Cerby Auth MFA code** if multi-factor authentication (MFA) is on and managed by Cerby.
9. Complete the login in your app.

Now you are done.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.cerby.com/cerby-web-app/accounts/accessing-your-accounts/log-in-to-an-account-manually.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
