Log in to an account manually
This article describes how to manually log in to an account using the Cerby web app.
As an account Owner or Collaborator, you can log in manually to your account using the Cerby web app.
This experience is intended for scenarios where automated login cannot be completed, either because the Cerby browser extension is not installed, it involves a self-managed account, or the app requires manual intervention due to recent user interface (UI) updates.
IMPORTANT: As a Collaborator on a shared account, you can copy the password only if the account Owner has made it visible to you. If the password isn't visible, the Current password field is masked, and you can copy only the username.
To log in to an account manually using the Cerby web app, you must complete the following steps:
Open your app’s login page.
Copy your login credentials from the Cerby web app and paste them into your app’s login page by completing the following steps:
Log in to your Cerby workspace in a new browser tab.
Click the corresponding account card. The account details page is displayed with the General tab activated.
Hover the mouse over the Username field. Multiple icons are displayed.
Click the Copy icon. The username is copied to the clipboard.
Paste the username in your app’s login page.
Repeat steps c to e for the Current password and Cerby Auth MFA code if multi-factor authentication (MFA) is on and managed by Cerby.
Complete the login in your app.
Now you are done.
What to expect based on your account
Read the What to expect based on your account section in the article Log in to an account automatically to learn how account type, MFA setup, and workspace configuration affect logging in, including deleted, hidden, passkey-protected, and business hub accounts.
Backup or recovery codes aren't part of this copy flow. Read the article Save the backup or recovery codes of your account to learn how to access them.
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