# Transfer your active session

With Cerby, you can transfer an app's active session to the cloud to improve the performance of automation tasks triggered for your accounts from the Cerby platform.

This feature keeps your session live in Cerby even if you close your browser or switch to a different device. With the transferred session, Cerby can minimize disruptive, unrecognized login alerts and CAPTCHA challenges that must be solved manually for applications and service providers that don't support automation tasks in the cloud.

The following are some of the use cases for the Session Transfer feature:

* Automatically turn on and off multi-factor authentication (MFA) for your accounts.
* Check automatically whether MFA is still active and whether the correct secret key is set for an account.
* Swap automatically the email address or phone number of an account to an email address or phone number managed by Cerby.
* Rotate passwords automatically based on user actions or policies.
* Check for business hub updates.

For security, Cerby encrypts your session data and securely stores it on the cloud. Also, only users with the **Account Owner** role on an account can use this feature. Whenever you transfer a new session, all previously stored sessions for that account are permanently deleted.

{% hint style="warning" %}
**IMPORTANT:** The Session Transfer feature is only available for Cerby-supported apps and service providers, and you must provide your consent to transfer your session.
{% endhint %}

***

## Requirements

The following are the requirements to transfer your active session to the cloud:

* A Cerby account.
* A user account added to Cerby for an app supported with Session Transfer and with the **Account Owner** role on the account.
* The app must have one active session in your browser. Having multiple active sessions for the same service may cause the automation to fail.
* Log out of all other accounts on the target domain, for example, other Google accounts, except for the one you intend to transfer.
* Only have one session active for the app with the same browser.

{% hint style="warning" %}
**IMPORTANT:** The automation tasks may fail because the extension captures all cookies for a domain; if multiple users are logged in, the automation might pick up the wrong account.
{% endhint %}

***

## Transfer session using the Cerby browser extension

To transfer the active session of an account using the Cerby browser extension, you must complete the following steps:

1. Open the Cerby browser extension popup.
2. Click the **View Details** button of the corresponding account card. The account details page is displayed.
3. Click the **Share** icon of the **Transfer Session** field. The session is transferred to Cerby, and a success message box is displayed.

Now you are done.

***

## Transfer session using the Cerby web app

To transfer the active session of an account using the Cerby web app, you must complete the following steps:

1. Log in to your Cerby workspace.
2. Click the corresponding account card. The account details page is displayed.
3. Expand the **Session transfer** section in the account details page.
4. Click the **Transfer active session** button. A wizard is displayed on the **Let Cerby transfer your session to the cloud?** page.
5. Select the **I agree to transfer my active session** option.
6. Click the **Next** button. The **Log out from other accounts** page of the wizard is displayed.
7. Click the **Transfer session** button. The session is transferred to Cerby, and a success message box is displayed.

Now you are done.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.cerby.com/cerby-web-app/accounts/managing-your-accounts/transfer-your-active-session.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.