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Turn off MFA automatically for an account

This article describes how to automatically turn off MFA for an account where Cerby is set as an authenticator app.

Who can use this feature?

  • Workspace Owners, Super Admins, Admins, and Users

  • Account Owners

  • Supported using the Cerby web app

As the Owner of an account for a supported managed app, you can turn off multi-factor authentication (MFA) automatically for your account.

This is a one-click experience in the Cerby web app, where Cerby runs an automated task to turn off MFA server-side. When complete, your account will lack a second layer of protection.

IMPORTANT: This automated task is only available when Cerby is set as an authenticator app. Cerby recommends keeping MFA on at all times and only turning it off temporarily for specific operational tasks.

To turn off MFA for an account automatically using the Cerby web app, you must complete the following steps:

  1. Log in to your Cerby workspace.

  2. Click the corresponding account card. The account details page is displayed with the Settings tab activated.

  3. Expand the Multi-factor authentication (MFA) settings section.

  4. Click the Turn off button in the Turn on MFA automatically section. The Confirm your identity to continue dialog box is displayed.

  5. Confirm your identity by using one of Cerby's multi-factor authentication methods. The Turn off MFA? dialog box is displayed.

  6. Click the Turn off MFA Automatically button. The dialog box closes, a status message box is displayed, and Cerby runs the automated task. When the automation is complete, a success message box is displayed.

NOTE: If your account is stored in a local vault, the Transfer to a Cloud Vault dialog box is displayed after step 6. Complete the following steps to continue:

  1. Click the Confirm button. A success message indicates that the account has been temporarily assigned to a cloud vault.

  2. Click the Turn off button in the Turn on MFA automatically section again

TIP: You can review the progress of this task in the Automation Log by selecting the Automation Log option from the left menu in the Cerby web app dashboard and looking for the corresponding automation job.

Now you are done.

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