> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/cerby-web-app/accounts/recertifying-your-accounts/recertify-your-social-organic-accounts-and-business-hubs.md).

# Recertify your social organic accounts and business hubs

***

## Key concepts

* The Recertification process enables L'Oréal to verify that your organic accounts and Business Hubs are configured and protected according to the company’s security guidelines.
* The social organic accounts and Business Hubs you must recertify are the following:
* Meta (Instagram and Facebook)
* TikTok
* Pinterest
* Snapchat
* X (Twitter)
* YouTube
* For more information about the recertification process, read the articles:
* [Simplify your account recertification process with Cerby](/cerby-web-app/accounts/recertifying-your-accounts/simplify-your-account-recertification-process-with-cerby.md)
* [Recertification criteria for L'Oréal](/cerby-web-app/accounts/recertifying-your-accounts/recertification-criteria-for-loreal.md)

{% hint style="danger" %}
**IMPORTANT:** Take into consideration the following notes:

* Only **Owners** of an account or business hub can recertify them.
* **Collaborators** or guest users can’t see the recertification page.
* If an account has multiple **Owners**, all of them can see the recertification page and complete it simultaneously.
* Currently, no summary screen displaying all recertified items and the progress of recertification is available. However, if you need a detailed report for your DMI or market accounts and business hubs, you can request an export from Cerby support at <support@cerby.com>.
* If you encounter any issues during the recertification process, feel free to contact Cerby support at <support@cerby.com>.
  {% endhint %}

{% embed url="<https://play.vidyard.com/pwEJaYRBvwgoTKKfCdhgm4>" %}


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