# Log in to Cerby as a guest user

{% hint style="info" %}
**Who can use this feature?**

* Workspace **Guest Users**
* Supported using the Cerby web app, browser extension, and mobile app
  {% endhint %}

After joining a workspace as a guest user, you can log in to any of the Cerby client apps:

* [Cerby web app](#cerby-web-app)
* [Cerby browser extension](#cerby-browser-extension)
* [Cerby mobile app](#cerby-mobile-app)

The following sections describe how to log in to each client app.

***

## Cerby web app

To log in to the Cerby web app, you must complete the following steps using your web browser:

1. Open the login page of your [Cerby workspace](https://app.cerby.com/). Depending on whether you have logged in previously or not to the Cerby web app, one of the following two pages is displayed:
   * **Let's find your workspace** page
     1. Enter the name of your workspace.
     2. Click the **Next** button. An authentication waiting page is displayed.
   * **Hi, welcome back!** page

     1. Click the **Go to Workspace** button of your workspace. An authentication waiting page is displayed.

     **IMPORTANT:** Proceed to step 2 right away because after a few seconds you are redirected to the corporate identity provider’s login page.
2. Click the **Log in as guest user** button, as shown in **Figure 1**.

   <figure><img src="/files/mhaDK3Ky9hEPHmUWrbqE" alt="Screenshot of the authentication waiting page. The Log in as guest user button is highlighted."><figcaption><p>Figure 1. Log in as a guest user button on the authentication waiting page</p></figcaption></figure>

The Cerby authentication page is displayed.

3. Enter your username and password in the corresponding fields, as shown in **Figure 2**.

   <figure><img src="/files/tBvjAOu6eQMxito46byv" alt="Screenshot of the Cerby authentication waiting page. The Username and Password fields are highlighted."><figcaption><p>Figure 2. Username and Password fields on the Cerby authentication page</p></figcaption></figure>
4. Click the **Sign in** button. Depending on your MFA status, one of the following two pages is displayed:

   * The Cerby verification page is displayed when MFA is on, as shown in **Figure 3**.

   <figure><img src="/files/lHZiZApiluXKtUkEKOOt" alt="Screenshot of the Cerby verification page. An input field is displayed to enter a code from the 2FA verification method you have set up for your Cerby account."><figcaption><p>Figure 3. Cerby verification page</p></figcaption></figure>

   ```
   1. Open the authenticator app you have set up for your Cerby account to retrieve the verification code.
   2. Enter the code on the Cerby verification page.
   3. Click the **Sign in** button. The Cerby web app dashboard is displayed.
   ```

   * The Cerby web app dashboard is displayed when MFA is off.

Now you are done.

***

## Cerby browser extension

To log in to the Cerby browser extension, you must complete the following steps using your web browser:

1. Open the Cerby browser extension popup by clicking the Cerby icon from the extensions or add-ons section. Depending on whether you have logged in previously to the Cerby browser extension or not, one of the following two pages is displayed on the popup:
   * **Welcome to Cerby** page
     1. Click the **Log in** button. The **Let's find your workspace** page is displayed on the popup
     2. Enter the name of your workspace.
     3. Click the **Next** button. An authentication waiting page is displayed on a new browser tab, as shown above in **Figure 1**.
   * **Hi there!** page

     1. Click the **Log in** button of your workspace. An authentication waiting page is displayed on a new browser tab, as shown above in **Figure 1**.

     **IMPORTANT:** Proceed to step 2 right away because, after a few seconds, you are redirected to the corporate identity provider’s login page.
2. Click the **Log in as guest user** button. The Cerby authentication page is displayed.
3. Enter your username and password in the corresponding fields, as shown above in **Figure 2**.
4. Click the **Sign in** button. Depending on your MFA status, one of the following two pages is displayed:
   * The Cerby verification page is displayed when MFA is on, as shown above in **Figure 3.**
     1. Open the authenticator app you have set up for your Cerby account to retrieve the verification code.
     2. Enter the code on the Cerby verification page.
     3. Click the **Sign in** button. The **All set!** page is displayed.
     4. Close the browser tab.
     5. Open the Cerby browser extension popup. The Cerby dashboard is displayed.
   * The **All set!** page is displayed when MFA is off.
     1. Close the browser tab.
     2. Open the Cerby browser extension popup. The Cerby dashboard is displayed.

Now you are done.

***

## Cerby mobile app

To log in to the Cerby mobile app, you must complete the following steps using your phone:

1. Open the Cerby mobile app. The **Welcome to Cerby!** screen is displayed.
2. Tap the **Log in** button. Depending on whether you have logged in previously or not to the Cerby mobile app, one of the following two pages is displayed on your web browser:
   * **Let's find your workspace** page
     1. Enter the name of your workspace.
     2. Tap the **Next** button. An authentication waiting page is displayed, as shown above in **Figure 1**.
   * **Hi, welcome back!** page

     1. Tap the **Go to Workspace** button of your workspace. An authentication waiting page is displayed, as shown above in **Figure 1**.

     **IMPORTANT:** Proceed to step 3 right away because, after a few seconds, you are redirected to the corporate identity provider’s login page.
3. Tap the **Log in as guest user** button. The Cerby authentication page is displayed, as shown above in **Figure 2**.
4. Enter your username and password in the corresponding fields.
5. Tap the **Sign in** button. Depending on your MFA status, one of the following two pages is displayed:
   * The Cerby verification page is displayed when MFA is on, as shown above in **Figure 3.**
     1. Open the authenticator app you have set up for your Cerby account to retrieve the verification code.
     2. Enter the code on the Cerby verification page.
     3. Tap the **Sign in** button. The web browser closes, and the Cerby mobile app dashboard is displayed.
   * The Cerby mobile app dashboard is displayed when MFA is off.

Now you are done.


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