With Cerby, you can manage account access for users sharing company phones and devices by enabling access to the account login credentials through a QR code using the Cerby mobile app.
The Access via QR code feature works by simply generating a QR code in the Cerby web app, scanning the QR code in the Cerby mobile app without needing to have an active session, and logging in to the account using the phone’s autofill feature.
This article describes how to access an account via a QR code using the Cerby mobile app.
Access an account via a QR code
To access an account via QR code, you must complete the following steps:
The following sections contain the instructions for each step.
1. Generate the QR code in the Cerby web app
As an account Owner or Manager with permission to share an account, you can generate the QR code for other users to log in to the account via the Cerby mobile app.
To generate the QR code in Cerbe using the web app, you must complete the following steps:
Log in to your corresponding Cerby workspace with the Cerby web app.
Click the Share account (
) or More options (
) icon from the corresponding account card. A drop-down menu is displayed.
Select the Access via QR code (
) option. The Access account via QR code on mobile dialog box is displayed.
Click the Confirm identity button. The Confirm your identity to continue dialog box is displayed.
Click the Send Email button. An email is sent to the email address associated with your Cerby account.
Click the Confirm my identity button in the email you received to verify your identity. A page with your identity confirmation is displayed, and the Scan QR code dialog box with the generated QR code appears in the Cerby web app.
IMPORTANT: Take into account the following:
The generated QR code is valid for two minutes.
If the QR code expires, click the Refresh button in the Scan QR code dialog box.
2. Access the account details on your phone using a QR code
To access the account details on your phone using a QR, you must complete the following steps:
Open your phone’s camera app.
Scan the QR code displayed on the Cerby web app.
Tap the Open in Cerby direct link. The account login details are displayed.
Tap the Open (
) button. The corresponding app or web page is displayed.
Use Cerby’s autofill option to fill in the login information.
Optionally, if the autofill feature was not previously enabled, you can manually copy the login credentials from the Cerby mobile app.