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Explore App settings restrictions

This article describes how the App settings restrictions feature enables you to block user management and password changes in your apps.

Cerby Team avatar
Written by Cerby Team
Updated over 3 weeks ago

With Cerby, you can achieve more granular tracking and visibility in user management and password changes across your apps with our App settings restrictions feature.

Commonly, in shared account scenarios, apps don’t enable admins to restrict or control specific settings according to the users' roles and permissions. The App settings restrictions feature helps organizations improve security by encouraging employees to use Cerby rather than the app’s interface to manage users and update passwords.

This feature provides you with the flexibility to implement either a recommendation-based approach for reducing user friction or a full-block approach. In any scenario, you can monitor compliance and take action on potential security risks.

As a workspace Admin, Super Admin, or Owner, you can manage and apply restrictions to the following settings for all workspace users:

  • Password settings: Control how users configure and change account passwords, including changing, resetting, or updating the password within the app.

  • Member settings: Control how users manage user access, roles, or permissions within the app.

These restrictions give you control over how and where users can modify critical settings, helping to ensure the security and integrity of your accounts.


How restrictions work

The workspace Owner, Admins, or Super Admins can only configure the app settings restrictions using the Cerby web app. The client app performing the restrictions on the app’s user interface is the Cerby browser extension.

IMPORTANT: Users must have the Cerby browser extension installed and logged in for the feature to work properly. This feature is not available in the Cerby mobile app.

The following are the available restriction options for managing password and user settings:

  • Fully block: Users cannot change the settings directly in the app because Cerby blocks the user interface. Any attempt to change the settings results in a notification informing the user that they do not have permission to make the change. Workspace Admins received an email of any blocked attempts, providing them with visibility into restricted actions in the Activity view.

  • Monitor and prompt to Cerby: Users are recommended to make changes through Cerby using the account capabilities, such as automated password rotation. However, they can still make updates directly in the app. Workspace Admins are notified when a user changes the settings in the app.

  • No restriction: Users have complete freedom to make changes to the settings as needed directly in the app. Changes are not limited or monitored, and users can modify their passwords or user settings without intervention.


User notifications

The following is the behavior for the different restriction settings when users attempt to make changes in the app:

  • Full block: When a setting is fully blocked, any modification attempt displays an error message in the app, as shown in Figure 1.

    Figure 1. Error messages displayed in the app when password or user settings are fully blocked

Monitor and prompt to Cerby: When users are prompted to use Cerby, any attempt to modify settings will display an informational window, recommending users to configure the setting through Cerby, either via Accounts or Members, as shown in Figure 2.

Figure 2. Information messages displayed in the app when password and user settings are recommended to be modified on Cerby


Related articles

The following articles contain more information about App settings restrictions:

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