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Log in to an account with a passkey using the Cerby mobile app

Log in to an account with a passkey using the Cerby mobile app

This article describes how to log in to an account with a passkey on your web browser or mobile device using the Cerby mobile app.

Cerby Team avatar
Written by Cerby Team
Updated over a week ago

Who can use this feature?

  • Workspace Owners, Super Admins, Admins, and Users

  • Account Owners

  • Only supported using the Cerby mobile app

As an account Owner, you can log in to your accounts with passkeys using the Cerby mobile app. The following are the supported devices:

The following sections explain how to log in with passkeys for each device.

IMPORTANT: Take into consideration the following when logging in with passkeys:

  • You must have already created a passkey for the account you want to log in. For more information, read the article Add a passkey to an account using the Cerby mobile app.

  • The login steps for a web browser might vary slightly depending on the app. However, the steps for iOS and Android mobile devices are similar.

  • Currently, the Cerby mobile app does not support login with passkeys for the following apps:

    • Android: X (Twitter)

    • iOS: TikTok

Web browser

To log in to an account between a web browser and the Cerby mobile app, you must complete the following steps:

IMPORTANT: Not all apps that support passkeys on mobile also support them in their web versions. This support can depend on the app's development, platform capabilities, and integration with passkey standards.

  1. Open the login page of your app in a web browser.

  2. Enter your username information. The Passkeys screen is displayed with a QR code.

  3. Open the camera of the mobile phone where you have the Cerby mobile app installed.

  4. Scan the QR code with your mobile phone.

    NOTE: For Android, you might need to tap the QR icon on the camera screen.

  5. Complete the steps of your corresponding operating system:

    • iOS

      1. Select the Sign in with a passkey option. A menu is displayed with the list of passkey managers on your phone.

      2. Select the Cerby option.

      3. Tap the Continue button. The Face ID or Touch ID recognition is activated.

    • Android

      1. Tap the Continue button in the Cerby menu that is displayed. The Face Lock or Fingerprint recognition is activated.

  6. Select the account you want to log in to. You are logged in to the account using the web browser.

Now you are done.

Mobile phone

To log in to an account with a passkey using your mobile device, you must complete the following steps:

  1. Open the app on your mobile phone.

  2. Complete the steps of your corresponding operating system:

    • iOS

      1. Enter your username in the Username field.

      2. (Optional) Tap the Other Sign In Options option at the bottom if your default password manager is displayed.

      3. Select the Cerby option. The Face ID recognition is activated.

      4. Select the account you want to log in to.

    • Android

      1. Enter your username in the Username field.

      2. Look for the option to log in with a passkey.

      3. Authenticate using your fingerprint or facial recognition.

      4. Select the account you want to log in to.

Now you are done.

Refer to the following video to watch the login process with passkeys for iOS:
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Refer to the following video to watch the login process with passkeys for Android:

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