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Delete a passkey from an account in the Cerby mobile app

This article describes how to delete a passkey from an account in the Cerby mobile app.

Cerby Team avatar
Written by Cerby Team
Updated over a month ago

Who can use this feature?

  • Workspace Owners, Super Admins, Admins, and Users

  • Account Owners

  • Only supported using the Cerby mobile app

To delete a passkey from an account in the Cerby mobile app, you must complete the following steps:

IMPORTANT: Consider the following important notes:

  • If you remove a passkey directly in the app, Cerby does not automatically detect this action or delete it from your account information. To manage your passkeys in Cerby, you must delete them directly within the Cerby mobile app.

  • Before deleting a passkey from Cerby, ensure to first delete it directly in the app. Cerby does not automatically remove the passkey in the app. To properly delete the passkey, ensure it is removed from the app first. For more information, refer to the article Remove a passkey from an account.

  1. Open the Cerby mobile app on your mobile phone.

  2. Log in to your Cerby workspace.

  3. Tap the account you want to edit.

  4. Tap the Edit () button. The account details page is displayed with editable fields.

  5. Tap the Delete () icon next to the passkey information. The Delete Passkey message box is displayed.

  6. Select the Delete button. A success message is displayed, and the passkey is deleted from the account.

Now you are done.

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