Who can use this feature?
Business hub Owners
Only supported using the Cerby web app
As a business hub Owner, you can update the role of the team members in your external seat-based and paid social apps through Cerby.
To update the role of team members in your app, you must complete the following steps:
Log in to your Cerby workspace.
Select the Business Hubs option from the left menu. The Business Hubs page is displayed.
Click the More options (
) icon of the corresponding business hub card. A drop-down menu is displayed.
Select the Settings option from the menu. The business hub details page is displayed with the Settings tab activated.
Activate the Teams tab.
Click the down arrow icon (
) of the corresponding team in the Cerby role column. A drop-down menu is displayed with the available roles in the app.
Select or deselect the role options you want to assign or remove.
NOTE: The roles you can select are different for each external app.Click the Apply button. The Update team members role? dialog box is displayed listing the team members who might be affected by this change.
Click the Confirm button. The Identifying updates dialog box is displayed.
Click the Got it button. The dialog box closes.
Now you are done.