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Share accounts with external users via a link using the Cerby mobile app

This article describes how to share accounts with external users via a public link and manage access to these items.

Cerby Team avatar
Written by Cerby Team
Updated this week

Who can use this feature?

  • Workspace Owners, Super Admins, Admins, Users, and Guest Users

  • Account Owners

  • Supported using the Cerby mobile app

With the Cerby mobile app, you can share and grant temporary access to your accounts with external users who don’t have access to a Cerby account through a public link.

For security, you can set the following controls on the link:

  • Expiration

  • View once only

Only users with the account Owner role can use this feature through the Cerby mobile app. You can share accounts with or without attachments.

IMPORTANT: Before using this feature, make sure you read the Security Considerations section in the article Share items with external users via a link, which describes how this feature works, the security considerations, and usage recommendations.

Share accounts via a public link using the Cerby mobile app

To share accounts with external users via a public link, you must complete the following steps:

  1. Open the Cerby mobile app on your mobile phone.

  2. Log in to your Cerby workspace.

  3. Tap the corresponding account card. The account details screen is displayed.

  4. Tap the Share account ( on Android or iOS) icon located at the top right of the screen. A menu is displayed.

  5. Select the Share via public link option. A share screen is displayed.

  6. Set one of the following controls on the link:

    • Expiration time

      1. Tap the This link expires in drop-down list to expand it.

      2. Select the option that corresponds with the link expiration time you want:

        • 1 hour

        • 12 hours

        • 1 day

        • 5 days

        • 30 days

      IMPORTANT: The maximum number of days an external link or QR code can last is 30 days.

    • View once only

      1. Select the View once only option if you want the link to be inaccessible after anyone with the link views the item.

  7. Tap the Get link option. A screen with the generated QR code and the HTTP link is displayed.

  8. Click the Done button. The screen closes.

Now you are done.

View the account shared with you via a public link

To view the details of the account shared with you via a public link, you must complete the following steps:

  1. Open the link that was shared with you or scan the QR code using your mobile phone. The A shared item is waiting for you page or screen is displayed.

  2. Click the View shared item button. A page or screen with the account details is displayed.

  3. Click the Copy () icon to copy the body of the account to the clipboard.

  4. Paste the body of the account into a secure location.

Now you are done.

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