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Retrieve the Business ID to connect a business hub for your app

This article describes how to retrieve the Business ID to connect a business hub integration for your external app.

Cerby Team avatar
Written by Cerby Team
Updated this week

When connecting a business hub for your external app, you might be asked to provide a Business ID. A Business ID is the unique identifier assigned to the collaboration space of a seat-based or paid social app, such as a workspace, team, dashboard, business manager, or business center. Cerby uses this identifier to know which collaboration space's data to interact with and the scope of the permissions granted to users.

Depending on the app, this identifier may appear under different names, including Account ID, Tenant ID, Manager ID, Organization ID, or Team ID.

Providing this value is crucial to ensure your business hub links to the correct target in your external app, preventing mistakes when multiple organizations or hubs are available.

Commonly, you can find the ID using the following methods:

The following sections describe each method.

IMPORTANT: Each business hub handles Business IDs differently. The examples in this article are intended as general guidance. For app-specific articles and videos, visit the Connecting business hubs for your apps and Connecting business hubs for your paid social apps collections in the Cerby Help Center.

From the address bar

After you log in to your app, sometimes the ID is displayed in the address bar as part of the URL. Depending on the app, it can appear in the subdomain, path, or query parameters, as in the following examples:

  • Productboard: The workspace identifier appears as the subdomain. For example, cerby-poc in cerby-poc.productboard.com.

  • Asana: The workspace identifier is displayed in the path between the admin and insights directories. For example, 1209392144075813 in https://app.asana.com/admin/1209392144075813/insights.

  • Built In: The company identifier is included as a query parameter. For example, 0123 in https://builtin.com/employer/company-admin?selectedCompanyId=0123.

From the user interface

After logging into your app, you can often find the ID by navigating to the settings or business information page. The ID is usually listed in the account details or organization information section, as in the following examples:

  • Google Ads Manager: The identifier corresponds to the MCC ID, which is the 10-digit number shown in the top-right corner of your Google Ads Manager account, next to your profile, as shown in Figure 1.

    Figure 1. MCC ID in Google Ads

  • JetBrains: The identifier corresponds to the organization's customer ID, which is the number shown next to the organization's name, as shown in Figure 2.

    Figure 2. Customer ID on the JetBrains account page

  • OneSignal: The identifier corresponds to the organization name listed in the Organizations page, as shown in Figure 3.
    ​

Figure 3. Organization name in the OneSignal Organizations page

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