Who can use this feature?
Workspace Owners, Super Admins, and Admins
Only supported using the Cerby web app
As a workspace Owner, Super Admin, or Admin, you can quickly access information about the latest automation task issues that require your attention in your workspace using the "Address the issues blocking automation" card in the Security Hub view.
An automation task issue is raised when a workflow execution for that task type enters a state that cannot be resolved independently. Individual issue cards in the Security Hub provide you with the actions you can perform in the relevant workspace module or offer additional information by opening the corresponding help center article. If you can’t solve an issue on your side, the Cerby team automatically marks it under its review. For all cases, you can mark an issue as read, indicating that you have acknowledged the issue exists.
Filter the list of automation task issues
To filter the list of automation task issues displayed in the Security Hub, you must complete the following steps:
Log in to your Cerby workspace.
Select the Security Hub option from the left navigation drawer. The Security Hub view is displayed.
Click the right arrow (
) within the issue type category whose issues you want to view. A side drawer is displayed with the list of cards for the selected automation task type.
Click the Filter by issue field above the issue cards displayed in the side drawer. A menu is displayed.
Select one or more automation task types you want to list.
Click the Apply filter option. The menu closes, and the list displays only the cards for the selected automation task types.
Now you are done.
Act on an individual automation task issue
To act on an individual automation task issue in the Security Hub, you must complete the following steps:
Log in to your Cerby workspace.
Select the Security Hub option from the left navigation drawer. The Security Hub view is displayed.
Click the right arrow (
) within the issue type category whose issues you want to view. A side drawer is displayed with the list of cards for the selected automation task type.
Perform any of the following actions:
Mark an issue as read by clicking the Mark as read button.
Access the corresponding page in the platform, if available.
Open a help center article, if available.
See more details about the issue by clicking the right arrow (
) inside the card.
See the nested errors, only if the issue was raised because of multiple causes.
Now you are done.
Mark automation task issues as read in bulk
To mark multiple automation task issues as read in the Security Hub, you must complete the following steps:
Log in to your Cerby workspace.
Select the Security Hub option from the left navigation drawer. The Security Hub view is displayed.
Click the right arrow (
) within the issue type category whose issues you want to view. A side drawer is displayed with the list of cards for the selected automation task type.
Select the checkbox on the left side next to the app avatar of one or more automation task issue cards. A menu is displayed at the top. This menu contains the following options:
The Select all checkbox that enables you to select all automation task issues in the list.
The number of automation task issues selected.
The Deselect all button that enables you to deselect the automation task issues you previously selected.
The Mark as read button that enables you to set the status of the automation task issues you previously selected as read.
Click the Mark as read button to mark all automation task issues as read. The list of cards is cleared of the automation task issues you selected, and they appear under the Read issues tab.
Now you are done.