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View the details of all accounts in your workspace

This article describes how to view the details of all accounts in your workspace.

Cerby Team avatar
Written by Cerby Team
Updated over 2 weeks ago

Who can use this feature?

  • Workspace Owners, Super Admins, and Admins

  • Only supported using the Cerby web app

In Cerby, the Total accounts page provides a unified view of all accounts stored in your workspace. It helps workspace Owners, Super Admins, and Admins quickly understand who owns which accounts, whether multi-factor authentication (MFA) is turned on, and when each account was last used.

This visibility is essential for managing access, maintaining security, and identifying unused or improperly configured accounts.

You can use the Total accounts page whenever you need to:

  • Perform a security review

  • Reassign account ownership

  • Audit MFA compliance

  • Prepare for offboarding or onboarding

  • Detect orphaned or risky accounts

  • Understand your organization’s actual app-usage footprint

Figure 1 shows an example of the Total accounts page.

Figure 1. The Total accounts page

The following is the information presented in each column of the page:

  • Account: Lists the application and the account name. The application’s icon and name appear first, followed by the specific account label.

  • Username: Displays the username or login identifier used for that account, considering that multiple accounts might exist for the same application.

  • MFA: Shows whether MFA is turned on for the account. The MFA chip in this column indicates that Cerby successfully detected MFA.

  • Owners: Lists the account Owners through round user badges with their initials or pictures. An account may have one or several owners.

  • Last used: Indicates when the account was last accessed and by whom.


Access the Total accounts page

To access the Total accounts page, you must complete the following steps:

  1. Log in to your Cerby workspace.

  2. Select the Security Hub option from the left navigation drawer. The Security Hub page is displayed.

  3. Click the See all accounts option in the Total workspace accounts card. The Total accounts page is displayed.

Now you are done.


Filter the information displayed on the page

You can filter and search across all accounts to locate the ones you need to manage or review. The following are the available filters:

  • Search by app or account: Enables you to search accounts or applications by the following criteria:

    • Application name

    • Account name

    • Username

  • Filter by app: Use this dropdown to show only the accounts belonging to a specific application, such as TikTok, Instagram, and others.

  • Filter by owner: Filters the accounts by the user who owns them.

  • Filter by MFA: Narrows down the results on the page by accounts with or without MFA turned on.


See an account’s members and details

As an account Owner, you can access the members' list and details of the accounts you own. To do so, you must complete the following steps:

  1. Log in to your Cerby workspace.

  2. Select the Security Hub option from the left navigation drawer. The Security Hub page is displayed.

  3. Click the See all accounts option in the Total workspace accounts card. The Total accounts page is displayed.

  4. Click the corresponding icon on the right side of the account row:

    • See members (): It opens the Users tab on the account details page, displaying a list of users who have access to the account.

    • Account details (): It opens the Settings tab on the account details page, displaying information about the account.

NOTE: If you are not an Owner of the account, the Unable to access account page is displayed.

Now you are done.

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