Who can use this feature?
Workspace Owners, Super Admins, Admins, Users, Login-Only, and Guest Users
Account Owners and Collaborators
Supported using the Cerby web app
As an account Owner or Collaborator, you can log in manually to your account using the Cerby web app.
This experience is intended for scenarios where automated login cannot be completed, either because the Cerby browser extension is not installed, it involves a self-managed account, or the app requires manual intervention due to recent user interface (UI) updates.
To log in to an account manually using the Cerby web app, you must complete the following steps:
Open your app’s login page.
Copy your login credentials from the Cerby web app and paste them into your app’s login page by completing the following steps:
Log in to your Cerby workspace in a new browser tab.
Click the corresponding account card. The account details page is displayed with the General tab activated.
Hover the mouse over the Username field. Multiple icons are displayed.
Click the Copy (
) icon. The username is copied to the clipboard.
Paste the username in your app’s login page.
Repeat steps c to e for the Current password and Cerby Auth MFA code if multi-factor authentication (MFA) is on and managed by Cerby.
Complete the login in your app.
Now you are done.
