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Log in to an account manually using the Cerby browser extension

This article describes how to manually log in to an account using the Cerby browser extension.

Cerby Team avatar
Written by Cerby Team
Updated over a week ago

Who can use this feature?

  • Workspace Owners, Super Admins, Admins, Users, Login-Only, and Guest Users

  • Account Owners and Collaborators

  • Supported using the Cerby browser extension

As an account Owner or Collaborator, you can log in to your account manually using the Cerby browser extension.

This assisted experience is intended for scenarios where automated login cannot be completed, either because it involves a self-managed account or the app requires manual intervention due to recent user interface (UI) updates.

The following are the available options to log in manually using the Cerby browser extension:

The following sections describe each option.

Copying the login credentials from the extension popup

To log in to an account by copying the login credentials from the extension popup, you must complete the following steps:

  1. Open your app’s login page.

  2. Copy your login credentials from the Cerby browser extension and paste them into your app’s login page by completing the following steps:

    1. Log in to your workspace in the Cerby browser extension. For instructions, read the article Log in to the Cerby browser extension.

    2. Click the corresponding account card. The account details page is displayed in the popup.
      ​TIP: To save you time, Cerby automatically tries to identify the domain of the page you have open in your browser and suggests relevant accounts at the top of the popup, under the For this website section.

    3. Click the Copy () icon of the Username field. The username is copied to the clipboard.

    4. Paste the username in your app’s login page.

    5. Repeat steps d to e for the Password and 2FA code if multi-factor authentication (MFA) is on and managed by Cerby.

  3. Complete the login in your app.

Now you are done.

Filling in the login credentials using the inline menu

To log in to an account by filling in the login credentials using the inline menu, you must complete the following steps:

  1. Open your app’s login page.

  2. Fill in your login credentials from the inline menu of the Cerby browser extension by completing the following steps:

    1. Log in to your workspace in the Cerby browser extension. For instructions, read the article Log in to the Cerby browser extension.

    2. Click the Cerby icon displayed within the Username input field. The inline menu is displayed.
      ​NOTE: If the Cerby icon is missing from a login input field, read the article Troubleshooting: The Cerby icon for the inline menu is not displayed.

    3. Hover the mouse over the corresponding account. Multiple icons are displayed.

    4. Click the View details () icon. The account details page is displayed on the inline menu.

    5. Click the Fill button of the Username field.

    6. Repeat steps c to f as necessary for the Password and 2FA code fields if multi-factor authentication (MFA) is on and managed by Cerby.

  3. Complete the login in your app.

Now you are done.

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