Push notifications
This article describes Cerby's push notifications and how they help you stay informed about critical access events and security changes in your workspace.
Cerby's push notifications deliver real-time alerts directly to your mobile device, keeping you informed about critical access events, credential usage, and changes to your workspace's security posture. By enabling notifications, you can take immediate action, such as approving a new trusted device or reviewing an unrecognized login, with just a tap, ensuring you always maintain secure control over your accounts.
Cerby uses a flexible configuration system that gives workspace administrators control over which notification types are active across the workspace, while still allowing individual users to manage their personal preferences within those boundaries.
Who can use this feature?
Workspace Owners, Super Admins, Admins, and Users
Supported using the Cerby web app and Cerby mobile app
IMPORTANT: If a workspace Admin has enforced a notification at the workspace level, users cannot turn it off.
Key benefits
Immediate visibility: Get instant alerts for critical events rather than discovering them later through manual review.
Actionable alerts: Quickly review event details and approve or deny requests directly from the notification, without opening the app.
Enhanced security posture: Stay ahead of potential unauthorized access with proactive warnings about new devices and login locations.
How push notifications work
Cerby separates notification control between workspace administrators and individual users:
Workspace Owners, Super Admins, and Admins can enable, disable, and enforce specific notification types for the entire workspace using the Cerby web app.
Workspace Users can manage their personal notification preferences in the Cerby mobile app by navigating to their profile settings.
When an admin enforces a notification type at the workspace level, that notification is always delivered to users regardless of their personal settings.
Available notification types
You can configure the following notification types for your workspace:
Identity verification requests: Prompts the user when an identity check, such as multi-factor authentication (MFA) confirmation, is required.
New trusted device requests: Notifies the user when a new device requests to be added to their trusted devices list.
Account sharing alerts: Alerts the user when an account or resource is shared with them.
OTP code received: Notifies the user when a one-time password is captured for their account.
Related articles
Setup guides:
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