> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-apps/connect-a-business-hub-for-adobe-creative-cloud.md).

# Connect a business hub for Adobe Creative Cloud

{% hint style="info" %}
**Who can use this feature?**

* Workspace **Owners**, **Super Admins**, **Admins**, and **Users**
* Only supported using the Cerby web app
  {% endhint %}

As a user with any workspace role in Cerby, except **Guest User** and **Login-Only**, you can connect a business hub integration to centrally manage the users and access to Adobe Creative Cloud from Cerby.

When you connect a business hub, you become its **Owner**, and you can perform the following management tasks through Cerby automation:

* Sync users and roles
* Add users
* Remove users

{% hint style="info" %}
**NOTE:** Adobe Creative Cloud does not support updating user roles because Adobe Creative Cloud only supports one user state: **License assigned**.
{% endhint %}

This article provides instructions on how to connect a business hub for Adobe Creative Cloud. The process comprises four main steps described in the following sections:

{% stepper %}
{% step %}
[1. Connect a business hub in Cerby](#id-1.-connect-a-business-hub-in-cerby)

Add a business hub in Cerby, connect it to your app, and associate it with a service account.
{% endstep %}

{% step %}
[2. Sync users, roles, and assets from your app to Cerby](#id-2.-sync-users-roles-and-assets-from-your-app-to-cerby)

Run an initial sync to import the current state of your external app into Cerby: users, roles, and assets (Products). This step establishes an accurate baseline of the current state of the app in Cerby.
{% endstep %}

{% step %}
[3. Take action on unmatched users](#id-3.-take-action-on-unmatched-users)

Take action on users, guest users, and local partners who weren't automatically identified by Cerby during the sync.
{% endstep %}

{% step %}
[4. (Optional) Connect your user account to the business hub](#id-4.-optional-connect-your-user-account-to-the-business-hub)

Optionally connect your user account to the business hub to access your app with your login credentials.
{% endstep %}
{% endstepper %}

For other app-specific articles, check the [Connecting your apps](https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-apps) and [Connecting your paid social apps](https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-paid-social-apps) collections. For more information about the Business Hubs feature and how it works, read the article [Business Hubs](https://help.cerby.com/getting-started/concepts/identity-lifecycle-management-idlcm/business-hubs).

***

## Requirements

The following are the requirements to connect a business hub:

* **Cerby**
  * A Cerby workspace
  * A Cerby user account with the **Owner**, **Super Admin**, **Admin**, or **User** role
  * A service account added to Cerby that corresponds to an active user account with a native **Workspace Owner** role in Adobe Creative Cloud. For instructions, read the article [Create a service account for your business hub](/setup-and-admin/business-hubs/connecting-your-apps/create-a-service-account-for-your-business-hub.md)
* **Identity provider (IdP)**, only if you want to enable automatic user provisioning and deprovisioning for your app based on group assignment events
  * An IdP tenant
  * Groups configured in your IdP as Cerby teams. For more information, read the articles for [provisioning](https://help.cerby.com/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/provision-users-to-your-apps-via-an-idp-and-business-hub), [deprovisioning](https://help.cerby.com/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/deprovision-users-from-your-apps-via-an-idp-and-business-hub), and [updating user roles](https://help.cerby.com/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/update-user-roles-in-your-apps-via-an-idp-and-business-hub) via an IdP.
* **Adobe Creative Cloud**
  * The user management and login method for your business hub identified. Depending on your app, the options are the following:
    * **Single sign-on (SSO):** Your IdP manages access to your app, and users log in via SSO authentication. Users are not asked to save their credentials in Cerby, and they continue accessing Adobe Creative Cloud as usual.
    * **Username and password:** Cerby manages security and access to your app. You can choose to ask your users to save their credentials in Cerby and connect their account to the business hub.

***

## 1. Connect a business hub in Cerby

To connect a business hub in Cerby for Adobe Creative Cloud, you must complete the following steps:

1. Log in to your [Cerby](https://app.cerby.com/) workspace.
2. Select the **Business Hubs** option from the left menu. The **Business Hubs** page is displayed.
3. Click the **Connect Business Hub** button located at the top right of the page. A wizard is displayed.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>​<strong>NOTE:</strong> The first time you connect a business hub, the <strong>Connect your Business Hubs to Cerby</strong> page is displayed on the wizard. Select the <strong>Don’t show this again</strong> option and click the <strong>Get started</strong> button to skip this page in the future.</p></div>
4. Select **Adobe Creative Cloud Hub** from the catalog; you can use the search bar. The **Enter app details** page is displayed on the wizard.
5. Enter and select your app information in the corresponding fields:
   * **Label in Cerby:** It is the name to assign to your business hub.
   * **Unique ID:** It is a unique identifier that differentiates your business hub in Cerby from others for the same app. You can assign an alphanumeric value between 3 and 30 characters without symbols or special characters.
   * **User management and login method:** It determines how your users log in to the app and whether they must save their login credentials in Cerby:
     * **Single sign-on (SSO):** Your IdP manages access to your app, and users log in via SSO authentication. Users are not asked to save their credentials in Cerby, and they continue accessing Adobe Creative Cloud as usual.
     * **Username and password:** Cerby manages security and access to your app. You can choose to ask your users to save their credentials in Cerby and connect their accounts to the business hub.
6. Click the **Connect app** button. The **Select automation account** page is displayed with a list of existing Adobe Creative Cloud accounts; if you don’t have one, you are prompted to add a new account.
7. Select the service account from the list, either from the existing options or after adding an account. Make sure you read Cerby’s recommendations for this account in the article [Create a service account for your business hub](https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-apps/create-a-service-account-for-your-business-hub).
8. Click the **Next** button. The **Select account save preferences** page is displayed on the wizard.
9. Activate the switch for the options that correspond to how you want to save users' login credentials in Cerby. If both options are deactivated, user login credentials will not be saved in Cerby:
   * **Save account:** Cerby prompts users to save their login credentials for this business hub.
   * **Enforce account autosave (app-wide setting):** Cerby automatically saves the login credentials when users log in to Adobe Creative Cloud. This setting applies to all existing and new business hubs for Adobe Creative Cloud and cannot be overridden per business hub.
10. Click the **Connect app** button. The wizard closes, and a success message box is displayed; the corresponding business hub is also displayed on the **Business Hubs** page.

The next step is [2. Sync users, roles, and assets from your app to Cerby](#id-2.-sync-users-roles-and-assets-from-your-app-to-cerby).

## 2. Sync users, roles, and assets from your app to Cerby

To sync the users, roles, and assets from your app to Cerby, you must complete the following steps:

1. Select the **Business Hubs** option from the left menu. The **Business Hubs** page is displayed.
2. Click the **More options** (...) icon of the corresponding business hub. A drop-down menu is displayed.
3. Select the **Sync** option from the menu. A message box is displayed with information about the automation that Cerby will run, which may take a few minutes depending on the number of users and Cerby's automatic matching.
4. Confirm that the sync has the "Completed" status in the **Automation Log** page by completing any of the following steps:
   * Click the **More details** button in the message box.
   * Select the **Automation Log** option from the left menu.

{% hint style="info" %}
**NOTE:** Cerby runs daily syncs for all business hubs, but you can trigger them manually, as described in this section. For more instructions, read the article [Sync your business hub with your external app](https://github.com/cerbyinc/help-center/tree/main/management/managing-users-and-assets-via-a-business-hub/sync-your-business-hub-with-your-external-app.md).
{% endhint %}

The next step is [3. Take action on unmatched users](#id-3.-take-action-on-unmatched-users).

## 3. Take action on unmatched users

During a sync, Cerby automatically matches app members to the Cerby user accounts that correspond to their email addresses, including [guest users](https://help.cerby.com/getting-started/concepts/user-management/guest-users) and [local partners](https://help.cerby.com/getting-started/concepts/user-management/partners#local-partner). For unmatched users, you can take any of the following actions:

* **Match users:** Associate users in your app with their corresponding Cerby user account so that you can manage their access through Cerby. Manual matching is required when apps don't provide email addresses or when app members use personal or external accounts that couldn't be identified or are not in the corporate directory.
* **Exempt users:** Exempted users keep their user accounts or seats active in your app, but you cannot manage them through Cerby.
* **Remove users:** Remove users when they no longer require access to your app. This action triggers an automation.

To take action on unmatched users, you must complete the following steps:

1. Select the **Business Hubs** option from the left menu. The **Business Hubs** page is displayed.
2. Click the **More options** (...) icon of the corresponding business hub. A drop-down menu is displayed.
3. Select the **View Members** option from the menu. The business hub details page is displayed with the **Users** tab active.
4. Click the **More options** (...) icon of the corresponding user. A drop-down menu is displayed.
5. Take action on the corresponding unmatched users by completing the following steps:
   * Match user
     1. Select the **Match user** option from the menu. A wizard is displayed, starting with the **Match user** page.
     2. Enter the user's name in the search bar. The users that match the name are displayed on a list automatically.
     3. Select the user from the list. The user is displayed in the **Match with** section.
     4. Click the **Next** button. The **Select Cerby role** page is displayed on the wizard.
     5. Select the role to assign to the user on the business hub from the drop-down menu:
        * **Owner:** This role enables the user to manage the business hub and its settings in Cerby, as well as the users in your external app.
        * **Collaborator:** This role enables the user to only log in to the app from Cerby.
     6. Click the **Match user** button. The wizard closes, a success message box is displayed, and the user status is updated.
   * Exempt user
     1. Select the **Exempt user** option from the menu. The **Exempt user** dialog box is displayed.
     2. (Optional) Enter a reason for exempting the user in the **Provide a reason** field.
     3. Click the **Exempt user** button. The dialog box closes, a success message box is displayed, and the user status is updated.
   * Remove user
     1. Select the **Remove user** option from the menu. A confirmation dialog box is displayed.
     2. Click the **Remove access** button. A message box is displayed with information about the automation that Cerby will run.
     3. Confirm that the user removal has the "Completed" status in the **Automation Log** page by completing any of the following steps:
        * Click the **More details** button in the message box.
        * Select the **Automation Log** option from the left menu.

The next step is [4. Connect your user account to the business hub](#id-4.-optional-connect-your-user-account-to-the-business-hub).

## 4. (Optional) Connect your user account to the business hub

After connecting a business hub, you automatically become its **Owner**. With this role, you can manage the business hub settings, perform user management tasks, and log in to your app using the associated service account. However, if you have a seat or license in the app, you can also connect your user account to the business hub so you can use your own login credentials to access the app.

To connect your user account to the business hub, you must complete the following steps:

1. Select the **Business Hubs** option from the left menu. The **Business Hubs** page is displayed.
2. Click the business hub. A side panel is displayed to the right with the **Overview** tab active and the **No connected account** section below.
3. Click the **Add account** button. A dialog box is displayed.
4. Specify your account. Depending on whether you already have accounts saved for your app, you must enter the details to add and connect a new account or select an existing account from a list.
5. Click the **Connect account** button. The dialog box closes, and a success message box is displayed.

Now you are done.

***

## Use your business hub

The following are the supported features of business hubs you can use:

* [Join the external app and set up your business hub access](https://help.cerby.com/cerby-web-app/business-hubs/join-your-external-app-and-set-up-your-business-hub-access)
* [Add users to your app via a business hub](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/add-users-and-teams-to-your-apps-via-a-business-hub.md)
* [Provision users to your apps via an IdP and business hub](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/provision-users-to-your-apps-via-an-idp-and-business-hub.md)
* [Remove users from your app via a business hub](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/remove-users-from-your-app-via-a-business-hub.md)
* [Remove teams from your app via a business hub](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/remove-teams-from-your-app-via-a-business-hub.md)
* [Deprovision users from your apps via an IdP and business hub](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/deprovision-users-from-your-apps-via-an-idp-and-business-hub.md)
* [Sync your app users with your business hub](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/sync-your-business-hub-with-your-external-app.md)
* [Log in to your app via a business hub](https://help.cerby.com/cerby-web-app/business-hubs/log-in-to-your-app)
* [Track the activity of business hub users](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/track-activity-on-app-members-user-accounts.md)
* [Remove a business hub](/setup-and-admin/business-hubs/managing-your-business-hubs/remove-a-business-hub.md)


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