# Connect a business hub for BrowserStack {% hint style="info" %} **Who can use this feature?** * Workspace **Owners**, **Super Admins**, **Admins**, and **Users** * Only supported using the Cerby web app {% endhint %} As a user with any workspace role in Cerby, except **Guest User** and **Login-Only**, you can connect a business hub integration to centrally manage the users and assets (such as App Percy, Automate Turboscale, or Test Management) of BrowserStack. When you connect the business hub, you become its **Owner**, and you can perform the following user and access management tasks through automated tasks executed by the Cerby agent: * Check for updates * Invite app members * Update app members’ roles * Remove app members {% hint style="success" %} **TIP:** For more details about the automated tasks of a business hub, how it works, and the supported apps, read the article [Explore Apps](https://help.cerby.com/setup-and-admin/business-hubs/business-hub-catalog). {% endhint %} This article provides instructions on how to connect a business hub for BrowserStack. For other app-specific articles and videos, review the [Connecting your business hubs](https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-apps) collection in the Cerby Help Center. *** ## Requirements The following are the requirements to connect a business hub: * A Cerby workspace * A Cerby user account with the **Owner**, **Super Admin**, **Admin**, or **User** role * An organization in BrowserStack * Groups configured in your identity provider (IdP) if you want to leverage automatic user provisioning and deprovisioning from your apps based on group assignment events. For more information, read the article [Provision users to your apps via an IdP and business hub](https://help.cerby.com/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/provision-users-to-your-apps-via-an-idp-and-business-hub) * An automation account, meaning an active user account with an **Admin** role in BrowserStack to be used as a service account. For instructions and recommendations on how to create and configure this account, read the article [Create a service account for your business hub](https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-apps/create-a-service-account-for-your-business-hub) * The user management and login method for your business hub identified to select the corresponding option when connecting your app. For more information, read the **User management and login method** section of the article [Explore Apps](https://help.cerby.com/setup-and-admin/business-hubs/business-hub-catalog) *** ## Connect a business hub for BrowserStack To connect a business hub for BrowserStack, you must complete the following main steps from the Cerby web app dashboard: 1. [Add a business hub and connect it to BrowserStack](#id-1.-add-a-business-hub-and-connect-it-to-browserstack) 2. [Check for updates to import users, roles, and assets to Cerby](#id-2.-check-for-updates-to-import-users-roles-and-assets-to-cerby) 3. [Connect your BrowserStack user account to the business hub](#id-3.-connect-your-browserstack-user-account-to-the-business-hub) 4. [Manage unmatched users](#id-4.-manage-unmatched-users) The following sections describe each main step. ### 1. Add a business hub and connect it to BrowserStack To add a business hub and connect it to BrowserStack, you must complete the following steps: 1. Log in to your corresponding [Cerby](https://app.cerby.com/) workspace. 2. Select the **Business Hubs** option from the left navigation drawer. The **Business Hubs** view is displayed. 3. Click the **Connect Business Hub** button located at the top-right corner of the page. The **Connect your Business Hubs to Cerby** dialog box is displayed. **TIP:** Select the **Don’t show this again** option to skip this step the next time you connect a new business hub. 4. Click the **Get started** button. A wizard is displayed on the **Select app** page. 5. Select **BrowserStack Business Hub** from the catalog. The **Enter app details** page is displayed on the wizard. 6. Enter and select your app information in the corresponding fields: * **Label in Cerby:** It is the name to assign to your business hub in Cerby, and it will be displayed on the business hub card. * **Unique Name:** It is a unique identifier that differentiates your business hub in Cerby from others for the same app. You can assign an alphanumeric value between 3 and 30 characters without symbols or special characters. * **User management and login method:** It is the way your users log in to the app and determines whether they must save their login credentials as a Cerby account connected to the business hub. You must select one of the following methods: * **Single sign-on (SSO):** Access is managed by your identity provider, and users log in with SSO authentication. They are not asked to save their credentials in Cerby. * **Username and password:** Cerby manages account security and access, and users log in with their credentials after saving them in Cerby. 7. Click the **Next** button. The **Select automation account** page is displayed with a list of existing BrowserStack accounts. 8. Select the automation account you have previously added to Cerby, as described in the [Requirements](#requirements) section. **NOTE:** If you don’t have an automation account, you are prompted to add it. Make sure you read Cerby’s recommendations on how to configure it in the article [Create a service account for your business hub](https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-apps/create-a-service-account-for-your-business-hub). You may need to add the account first and then add the business hub. 9. Click the **Connect app** button. The wizard closes, and a success message box is displayed. The corresponding business hub is also displayed on the **Business Hubs** view. The next step is [2. Check for updates to import users, roles, and assets to Cerby](#id-2.-check-for-updates-to-import-users-roles-and-assets-to-cerby). ### 2. Check for updates to import users, roles, and assets to Cerby To check for updates in your app to identify and import users, roles, and assets to Cerby, you must complete the following steps: 1. Select the **Business Hubs** option from the left navigation drawer. The **Business Hubs** view is displayed. 2. Click the **Settings** icon of the corresponding business hub card. The business hub details page is displayed with the **Settings** tab activated. 3. Click the **Check for updates** button located at the top right of the page. A message box is displayed with information about the process. **NOTE:** The check and import process may take a few minutes depending on the number of users and assets, and because Cerby automatically matches users to their corresponding Cerby user account. 4. Confirm that the automated task to check for updates has the “Completed” status by performing any of the following actions: * Click the **More details** button from the message box. * Select the **Automation** option from the left navigation drawer to open the **Automation** view with a list of automated tasks and their status. {% hint style="info" %} **NOTE:** Cerby automatically performs daily checks for updates for all business hubs, but you can trigger them manually, as described in this section. When a user is deprovisioned from an IdP and a check for updates is performed, Cerby generates a report and sends business hub **Owners** an email to confirm their removal from the app. For more instructions, read the article [Check for updates in your app and apply report](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/sync-your-business-hub-with-your-external-app.md). {% endhint %} The next step is [3. Connect your BrowserStack user account to the business hub](#id-3.-connect-your-browserstack-user-account-to-the-business-hub). ### 3. Connect your BrowserStack user account to the business hub To connect your BrowserStack user account to the business hub so Cerby can manage and protect it, you must complete the following steps: 1. Select the **Accounts** option from the left navigation drawer. The **Accounts** view is displayed. 2. Click the **Log in** button of the corresponding BrowserStack Business Hub account card. The **Connect your BrowserStack Business Hub Account** dialog box is displayed. 3. Enter the login credentials of your BrowserStack user account. 4. Click the **Connect account** button. The dialog box closes, and a success message box and a new account card are displayed. The next step is [4. Manage unmatched users](#id-4.-manage-unmatched-users). ### 4. Manage unmatched users During a check for updates, Cerby automatically matches app members to the Cerby user accounts that correspond to their email addresses, including existing [guest users](https://help.cerby.com/getting-started/concepts/user-management/guest-users) and [local partners](https://help.cerby.com/getting-started/concepts/user-management/partners#h-7e4add33a2). Manual matching is required when apps don't provide email addresses and for app members using personal or external accounts that couldn’t be identified or are not in the corporate directory. To view the status of the imported app members, you must complete the following steps: 1. Select the **Business Hubs** option from the left navigation drawer. The **Business Hubs** view is displayed. 2. Click the **More options** (...) icon of the corresponding business hub card. A drop-down list is displayed. 3. Select the **View Members** option from the list. The business hub details page is displayed with the **Members** tab activated. App members are displayed in the following tabs of the **User Overview** section: * **Unmatched users:** This tab displays the users who were not automatically matched. * **Onboarded users:** This tab displays the users matched to their Cerby user account. * **Guest users:** This tab displays the users who were matched to an existing Cerby user account but it doesn’t exist in the corporate directory, such as external collaborators. For unmatched users, you can perform one of the following actions: * [Match users](#match-users) * [Remove unmatched users](#remove-unmatched-users) * [Exempt unmatched users](#exempt-unmatched-users) The following sections describe each action. #### Match users To match users, you must complete the following steps from the **Unmatched users** tab of the business hub details page: 1. Click the **Match user** button of the corresponding user. The **Match user** dialog box is displayed. 2. Enter the username or email address of the user you want to match and invite in the **Match with** field. The user is displayed on a list. 3. Select the user from the list. 4. Click the **Next** button. The **Select Cerby role** dialog box is displayed. 5. Select the role to assign to the user on the business hub **Cerby role** drop-down list: * **Owner:** This role enables sharing access and managing business hub settings in Cerby. * **Collaborator:** This role enables only logging in to the app from Cerby. 6. Click the **Match user** button. The dialog box closes, and a success message box is displayed. The user is moved to the **Onboarded** **users** tab. #### Remove unmatched users To remove unmatched users, you must complete the following steps from the **Unmatched users** tab of the business hub details page: {% hint style="danger" %} **IMPORTANT:** When removing an unmatched user, Cerby performs an automated task to revoke the user’s seat and permissions in BrowserStack. {% endhint %} 1. Click the **More options** (...) icon of the corresponding user. A drop-down list is displayed. 2. Select the **Remove user** option from the list. The **Remove user?** dialog box is displayed. 3. Click the **Remove user** button. The dialog box closes, and a success message box is displayed. The user is removed from the app via an automated task. #### Exempt unmatched users Exempted users keep their user accounts or seats active in your app, but you cannot manage them through Cerby. To exempt unmatched users, you must complete the following steps from the **Unmatched users** tab of the business hub details page: 1. Click the **More options** (...) icon of the corresponding user. A drop-down list is displayed. 2. Select the **Exempt user** option from the list. The exempt user dialog box is displayed. 3. Enter a reason for exempting the user in the **Provide a reason** field. 4. Click the **Exempt member** button. The dialog box closes, and a success message box is displayed. The user is moved to the **Exempted users** tab. *** ## Use your business hub The following are the supported features of business hubs you can use: * [Join the App and connect it to Cerby](https://help.cerby.com/cerby-web-app/business-hubs/join-your-external-app-and-set-up-your-business-hub-access) * [Invite new app members](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/add-users-and-teams-to-your-apps-via-a-business-hub.md) * [Remove app members](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/remove-users-from-your-app-via-a-business-hub.md) * [Provision users to your apps via an IdP and business hub](https://help.cerby.com/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/provision-users-to-your-apps-via-an-idp-and-business-hub) * [Update the app members’ roles](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/update-user-roles-in-your-app-via-a-business-hub.md) * [Check for updates in your app and apply report](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/sync-your-business-hub-with-your-external-app.md) * [Re-assign the app members’ user accounts](https://github.com/cerbyinc/help-center/blob/main/.uncategorized/unpublished-deprecated-re-assign-the-app-members-user-accounts.md) * [Manage the security of app members’ user accounts](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/protect-your-app-user-accounts-via-a-business-hub.md) * [Log in to your app](https://help.cerby.com/cerby-web-app/business-hubs/log-in-to-your-app) * [Track activity on app members’ user accounts](/setup-and-admin/business-hubs/managing-users-and-assets-via-a-business-hub/track-activity-on-app-members-user-accounts.md) * [Remove an App](/setup-and-admin/business-hubs/managing-your-business-hubs/remove-a-business-hub.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.cerby.com/setup-and-admin/business-hubs/connecting-your-apps/connect-a-business-hub-for-browserstack.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.