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Assign users to emergency access

This article describes how to assign a user to Cerby Emergency Access for your workspace.

Who can use this feature?

  • Workspace Owners and Super Admins

  • Supported using the Cerby web app

As a workspace Owner or Super Admin, you can assign up to three users to use emergency access. An assigned user can log in to your workspace with a registered security key if your identity provider becomes unavailable.

Requirements

This procedure requires the following:

  • The user you want to assign must be active and must log in to your workspace through your identity provider

Assign users to emergency access

To assign a user, you must complete the following steps:

  1. Log in to your Cerby workspace.

  2. Select Workspace Configuration from the left navigation drawer. The Workspace Configuration page is displayed.

  3. Select the Emergency Access tab. The Emergency Access tab is displayed with your current list of assigned users.

  4. Enter at least three characters of the member's name or email address in the search field. A list of matching, eligible members is displayed.

  5. Select the member you want to assign.

  6. Click the Designate button. A success message is displayed, and Cerby sends the member an enrollment email with a link to register a security key.

Now you are done.

Setup guides:

Troubleshooting:

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