> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/setup-and-admin/security-governance/emergency-access/log-in-with-emergency-access.md).

# Log in with emergency access

This article describes how to log in to your Cerby workspace with emergency access when your identity provider is unavailable.

{% hint style="info" %}
**Who can use this feature?**

* A workspace member assigned to emergency access, except **Guest Users** and **Login-Only** users
* Supported using the Cerby web app
  {% endhint %}

As a workspace member assigned to emergency access, you can log in to your Cerby workspace with a registered security key if your identity provider is unavailable. An emergency access login bypasses your identity provider entirely, so you can regain access to your workspace during an outage without waiting for your identity provider to recover.

## Requirements

This procedure requires the following:

* At least one registered security key. See [Register a security key for emergency access](/setup-and-admin/security-governance/emergency-access/register-a-security-key-for-emergency-access.md).
* The emergency access login link for your workspace, obtained from your IT team or Cerby Support
* The FIDO2 or WebAuthn security key you registered, and a browser and device that support it

{% hint style="info" %}
Cerby does not link to the emergency access login page from the standard login screen. Your IT team or Cerby Support provides this link when your identity provider is unavailable.
{% endhint %}

## Log in with emergency access

To log in with emergency access, you must complete the following steps:

1. Open the emergency access login link for your workspace in a supported browser. The **Cerby Emergency Access** page is displayed.
2. Enter your email address in the **Work email** field.
3. Click the **Continue with security key** button. Follow the prompts from your browser or device to verify your identity with your registered security key.

A success message is displayed, and Cerby takes you to your dashboard.

{% hint style="warning" %}
An emergency access session lasts up to thirty minutes and cannot be extended. When it expires, log in again with your security key. During an emergency access session, you cannot assign, enroll, or remove emergency access for any user.
{% endhint %}

Now you are done.

## Related articles

**Setup guides:**

* [Explore Cerby Emergency Access](/setup-and-admin/security-governance/emergency-access/explore-emergency-access.md)
* [Register a security key for emergency access](/setup-and-admin/security-governance/emergency-access/register-a-security-key-for-emergency-access.md)

**Troubleshooting:**

* [Troubleshooting: Emergency Access issues](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/workspace-access/troubleshooting-emergency-access-issues)


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