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Register a security key for emergency access

This article describes how to register and manage a security key for Cerby Emergency Access.

Who can use this feature?

  • A workspace member assigned to emergency access, except Guest Users and Login-Only users

  • Supported using the Cerby web app

As a workspace member assigned to emergency access, you can register a security key so you can log in to your workspace if your identity provider becomes unavailable. You register your security key from a normal, identity-provider-authenticated session, before any outage occurs. You can register up to five security keys and remove any of them at any time.

Requirements

This procedure requires the following:

  • The enrollment email Cerby sent when you were assigned

  • A FIDO2 or WebAuthn security key, and a browser and device that support it

Register a security key for emergency access

To register a security key, you must complete the following steps:

  1. Log in to your Cerby workspace.

  2. Open the enrollment email Cerby sent when you were assigned to emergency access.

  3. Click the enrollment link. The Set up your Cerby Emergency Access page is displayed.

  4. Click the Add a key card. A field to name your security key is displayed.

  5. Enter a name for your security key in the Name this key (optional) field. This step is optional.

  6. Click the Register a security key button. Follow the prompts from your browser or device to verify your security key with a PIN or biometric.

The security key is added to your list of registered keys.

To register another security key, click Add another key and repeat these steps. When you're finished, click Done.

Now you are done.

Setup guides:

Troubleshooting:

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