> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/setup-and-admin/vault-management/initiate-a-vault-recovery.md).

# Initiate a vault recovery

This article describes how to initiate a vault recovery.

{% hint style="info" %}
**Who can use this feature?**

* Workspace **Owners**, **Super Admins**, and **Admins**
* Only supported using the Cerby web app
  {% endhint %}

As a workspace **Admin**, you can generate a recovery key with a trusted device to initiate a vault recovery using an active key.

To initiate a vault recovery, you must complete the following steps:

1. Log in to your [Cerby](https://app.cerby.com/) workspace using the Cerby web app.
2. Select the **Settings** option from the left navigation drawer. The **Workspace Configuration** page is displayed.
3. Activate the **Privacy and security** tab. A table with a list of vaults is displayed in the Vault management section.
4. Click the **Settings** icon of the corresponding vault. The vault details page is displayed with the **Settings** tab activated.
5. Click the **Recover vault** button from the **Emergency controls** section. The **Vault recovery** dialog box is displayed.
6. Enter the recovery key in the **Recovery key** field.
7. Click the **Recover vault** button. The **Store your new recovery key** dialog box is displayed.
8. Write down the recovery key.
9. Select the **Yes, I wrote this down** option.
10. Click the **Done** button. The dialog box closes, a success message box is displayed, and an email message is sent.


---

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