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Manage prompted auto-turn on MFA for your workspace

This article describes how to manage the auto-turn on MFA prompts displayed by the Cerby browser extension for the apps in your workspace.

Who can use this feature?

  • Workspace Owners, Super Admins, and Admins

  • Supported using the Cerby web app

As a workspace Owner, Super Admin, or Admin, you can control whether Cerby prompts users to auto-turn on multi-factor authentication (MFA) for specific managed apps.

By default, this feature is activated for all workspaces and for all managed apps that support the corresponding automated task. Therefore, when any user performs a successful automated login to a supported app, the Cerby browser extension prompts them to auto-turn on MFA.

IMPORTANT: Service accounts connected to business hubs are excluded from auto-turn on MFA.

You can activate or deactivate this feature for one or all apps using the Cerby web app. The following are the available actions:

Activate prompted auto-turn on MFA for an app

To activate prompted auto-turn on MFA for an app using the Cerby web app, complete the following steps:

  1. Log in to your Cerby workspace.

  2. Select the Settings option from the left navigation drawer. The Workspace Configuration page is displayed with the General tab activated.

  3. Select the Extension settings tab.

  4. Select the left Prompted MFA tab.

  5. Activate the switch for the corresponding app.

  6. Repeat step 5 as necessary.

    TIP: Click the Activate all button to activate the switch for all deactivated apps.

Now you are done.

Deactivate prompted auto-turn on MFA for an app

To deactivate prompted auto-turn on MFA for an app using the Cerby web app, complete the following steps:

  1. Log in to your Cerby workspace.

  2. Select the Settings option from the left navigation drawer. The Workspace Configuration page is displayed with the General tab activated.

  3. Select the Extension settings tab.

  4. Select the left Prompted MFA tab.

  5. Deactivate the switch for the corresponding app.

  6. Repeat step 5 as necessary.

    TIP: Click the Deactivate all button to deactivate the switch for all apps.

Now you are done.

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