> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/tips-and-troubleshooting/troubleshooting.md). # TROUBLESHOOTING - [Business hubs](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/business-hubs.md): Troubleshooting guides for business hub issues in Cerby. - [Troubleshooting business hubs](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/business-hubs/troubleshooting-business-hubs.md): This article describes how to troubleshoot the most common issues with failed tasks of a business hub. - [Troubleshooting: Manually Removing Users from Business Center Accounts](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/business-hubs/troubleshooting-manually-removing-users-from-business-center-accounts.md): This article describes how to manually remove users from business center accounts to deprovision them successfully. - [Troubleshooting: JetBrains license assignment issues when using Okta push groups](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/business-hubs/troubleshooting-jetbrains-license-assignment-issues-when-using-okta-push-groups.md): This article describes how to troubleshoot JetBrains license assignment issues when using Okta push groups. - [Cerby browser extension](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-browser-extension.md): Troubleshooting guides for the Cerby browser extension. - [Troubleshooting: The Cerby icon for the inline menu is not displayed](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-browser-extension/troubleshooting-the-cerby-icon-for-the-inline-menu-is-not-displayed.md): This article describes how to open the inline menu of the Cerby browser extension when the input fields of a login page are not identified. - [Troubleshooting: "Try going manual" message](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-browser-extension/troubleshooting-try-going-manual-message.md): This article describes how to log in manually to your account when the Cerby browser extension cannot complete the automatic login. - [Troubleshooting: Can't save a passkey to Cerby](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-browser-extension/troubleshooting-cant-save-a-passkey-to-cerby.md): This article describes how to resolve the issue of Cerby failing to save a passkey after registration in the browser extension. - [Cerby mobile app](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-mobile-app.md): Troubleshooting guides for the Cerby mobile app. - [Troubleshooting: Older operating systems no longer supported by the Cerby mobile app](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-mobile-app/troubleshooting-older-operating-systems-no-longer-supported-by-the-cerby-mobile-app.md): This article describes how to troubleshoot the issues with old operating system versions no longer supported by the Cerby mobile app. - [Troubleshooting: Passkey login not working on iOS](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-mobile-app/troubleshooting-passkey-login-not-working-on-ios.md): This article describes how to resolve the issue of passkey login doing nothing or silently failing on the iOS autofill sheet. - [Cerby web app](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-web-app.md): Troubleshooting guides for the Cerby web app. - [Perform a hard refresh on a web page](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-web-app/perform-a-hard-refresh-on-a-web-page.md): This article describes how to perform a hard refresh of a web page, depending on the browser you are using. - [Extended account access](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/extended-account-access.md): Troubleshooting guides for extended account access issues in Cerby. - [Troubleshooting Extended account access](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/extended-account-access/troubleshooting-extended-account-access.md): This article describes how to troubleshoot the most common issues with the accounts you sync and extend to Okta. - [Google Workspace](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/google-workspace.md): Troubleshooting guides for Google Workspace integration issues in Cerby. - [Troubleshooting: "Member not found" Message When Sharing Access to Members of Your Google Directory](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/google-workspace/troubleshooting-member-not-found-message-when-sharing-access-to-members-of-your-google-directory.md): This article describes how to troubleshoot the “Member not found” message. - [Item importer](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/item-importer.md): Troubleshooting guides and FAQs for the Password Manager Importer. - [Password Manager Importer troubleshooting and FAQs](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/item-importer/password-manager-importer-troubleshooting-and-faqs.md): This article helps you solve issues and find quick answers to your questions when importing items from LastPass to Cerby. - [Webhooks](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/webhooks.md): Troubleshooting guides for webhook delivery issues in Cerby. - [Troubleshooting: Webhook deliveries failing](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/webhooks/troubleshooting-webhook-deliveries-failing.md): This article describes how to resolve the issue of webhook event deliveries not being received or failing repeatedly. - [TikTok](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/tiktok.md): Troubleshooting guides for common TikTok issues in Cerby. - [Troubleshooting: Common issues with TikTok](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/tiktok/troubleshooting-common-issues-with-tiktok.md): This article describes how to troubleshoot the most common issues with accessing and managing your TikTok account through Cerby. - [Not receiving codes in the Shared Inbox](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/tiktok/not-receiving-codes-in-the-shared-inbox.md) - [X (Twitter)](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/x-twitter.md): Troubleshooting guides for common X (Twitter) issues in Cerby. - [Troubleshooting: Common issues with X (Twitter)](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/x-twitter/troubleshooting-common-issues-with-x-twitter.md): This article describes how to troubleshoot the most common issues with accessing and managing your X (Twitter) account through Cerby. --- # Agent Instructions This documentation is published with GitBook. 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