> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/tips-and-troubleshooting/troubleshooting/cerby-web-app/perform-a-hard-refresh-on-a-web-page.md).

# Perform a hard refresh on a web page

This article describes how to perform a hard refresh of a web page, depending on the browser you are using.

When updating or troubleshooting Cerby‑related content, a web page refresh is commonly required to reflect the most recent changes. A regular page refresh might not reflect these changes because browsers store assets such as style sheets, scripts, and images to improve performance. In these cases, you may need to perform a hard refresh to fetch a clean copy of the page from the server.

The following is the difference between a regular and hard refresh in a browser:

* **Regular refresh:** Reloads the page but might use cached resources.
* **Hard refresh:** Forces the browser to clear the cache for that page and reload everything from scratch.

The following are the cases for which you can use a hard refresh on a web page:

* You’re not seeing recent updates to Cerby.
* Layouts or styles seem broken after changes.
* Changes have been applied to your workspace, and they are not shown on your browser.

***

## Shortcuts to perform a hard refresh of a web page in your browser

Table 1 contains the keyboard shortcuts to perform a hard refresh of a web page in your browser.

| **OS**                | **Browser**               | **Shortcut**                 |
| --------------------- | ------------------------- | ---------------------------- |
| **Windows and Linux** | **Chrome, Firefox, Edge** | Ctrl + F5 orCtrl + Shift + R |
| **macOS**             | **Chrome, Firefox, Edge** | Command + Shift + R          |
| **macOS**             | **Safari**                | Option (⌥) + Command (⌘) + R |

**Table 1.** Shortcuts to perform a hard refresh per browser

***

## Perform a hard refresh for the Cerby web app

To perform a hard refresh for the Cerby web app, you must complete the following steps:

1. Log in to your[ Cerby](https://app.cerby.com/) workspace.
2. Identify your OS and browser combination in **Table 1**.
3. Hold down the keyboard shortcut that corresponds to your OS and browser combination. The Cerby web app refreshes and displays its recent changes.

Now you are done.


---

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