> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/tips-and-troubleshooting/video-gallery/accounts/video-how-to-add-a-cerby-managed-email-or-phone-number-to-your-account.md).

# \[Video] How to add a Cerby-managed email or phone number to your account

***

## Key concepts

* Be sure to fully create the email or phone number in Cerby before configuring it in your application account.
* All messages sent to the Cerby-managed contact point can be found in the Shared Inbox, located in the bottom left of your Cerby navigation.

{% embed url="<https://play.vidyard.com/fs7JPzZCpGvoHEQ1sCG3ut>" %}


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