# \[Video] How to add a Cerby-managed email or phone number to your account *** ## Key concepts * Be sure to fully create the email or phone number in Cerby before configuring it in your application account. * All messages sent to the Cerby-managed contact point can be found in the Shared Inbox, located in the bottom left of your Cerby navigation. {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.cerby.com/tips-and-troubleshooting/video-gallery/accounts/video-how-to-add-a-cerby-managed-email-or-phone-number-to-your-account.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.