> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/tips-and-troubleshooting/video-gallery/accounts/video-how-to-add-an-account-for-a-new-service.md).

# \[Video] How to add an account for a new service

***

## Key concepts

* Ensure you have the login URL for the app or service
* You will need to disable MFA before onboarding MFA onto Cerby

{% embed url="<https://play.vidyard.com/VwoiS6ajmDRCqowhsXKERB>" %}


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