# \[Video] How to log in to your accounts with username, password, and MFA using the Cerby mobile app

* Ensure the Cerby mobile app is correctly installed and configured. For more information, read the following articles:
* [Install and configure the Cerby mobile app on iOS](https://help.cerby.com/cerby-mobile-app/installation/install-and-configure-the-cerby-mobile-app-on-ios)
* [Install and configure the Cerby mobile app on Android](https://help.cerby.com/cerby-mobile-app/installation/install-and-configure-the-cerby-mobile-app-on-android)
* Ensure the **Allow AutoFill** setting is turned on for the Cerby mobile app. For more information, read the article [Turn on the Allow AutoFill feature](https://help.cerby.com/cerby-mobile-app/app-customization/turn-on-the-allow-autofill-feature).

{% embed url="<https://play.vidyard.com/TNYWnBiDpKU4yps7WmpSEw>" %}


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