The Cerby mobile app enables you to access and manage your accounts, secrets, and collections from your Android mobile phone. It also serves as a secondary device to authenticate sensitive tasks, providing verification codes and confirming your identity through push notifications.
Requirements
The following are the requirements to install, configure, and use the Cerby mobile app on Android:
Android 11 is the minimum supported operating system (OS) version due to security updates and performance improvements. If your mobile phone has an older OS, refer to the article Troubleshooting: Older operating systems are no longer supported by the Cerby mobile app
From v1.0.216, the Cerby mobile app also supports tablet installation (minimum supported OS: Android 11)
Access to a Cerby workspace
Install and configure the Cerby mobile app on Android
To install and configure the Cerby mobile app on your Android mobile phone, you must complete the following main steps:
The following sections describe each main step.
1. Install from the Play Store
To install the Cerby mobile app on your mobile phone from the Play Store, you must complete the following steps:
Open the Cerby mobile app in Google Play.
Tap the Install button. The Cerby mobile app is downloaded and installed on your phone.
The next step is 2. Log in to your Cerby workspace.
2. Log in to your Cerby workspace
To log in to your Cerby workspace with the Cerby mobile app, you must complete the following steps:
Tap the Log in button on the Welcome to Cerby screen. The Let’s find your workspace account screen is displayed.
Enter the name of your Cerby workspace in the Enter your workspace name below field.
Tap the Next button. The login page of your identity provider (IdP) is displayed.
Log in to your IdP. The Turn on Face ID to unlock Cerby screen is displayed.
The next step is 3. Turn on the Autofill Service on your mobile phone.
3. Turn on the Autofill Service on your mobile phone
The Autofill Service feature enables Cerby to securely and efficiently manage and fill in usernames and passwords within apps and login pages, saving you the hassle of manually entering your login credentials every time you log in to your corporate account.
To continue the configuration of the Cerby mobile app and turn on the Autofill Service, you must complete the following steps:
Tap the Turn on now button in the Turn on Autofill screen. The Preferred service screen is displayed, showing available options to store and manage passwords, access keys, and autofill information in your mobile phone.
Select the Cerby option. The Cerby Service Statement dialog box is displayed.
Tap the OK button to agree to the service statement. The dialog box closes.
Return to the Cerby application to continue the configuration.
The next step is 4. Set up the Cerby mobile app as a trusted session.
4. Set up the Cerby mobile app as a trusted device
Trusted sessions and devices provide users with an additional layer of protection by ensuring that all interactions with Cerby come from authorized devices that meet corporate security standards. To learn more about trusted sessions, refer to the article Set up trusted sessions on your devices.
To continue the configuration and set up your Cerby mobile app as a trusted device, you must complete the following steps:
Tap the Set up now button on the Set up a trusted device screen. The Let’s set up your mobile device as a trusted device screen is displayed.
Tap the Set up device button. The Name your device screen is displayed.
Enter a name for your device in the Device name field.NOTE: Cerby automatically creates a name for you using the format: [username] - [operating system]. If you want to change it, Cerby recommends using a device name you can easily recognize and including the name of your mobile OS. Device names must be unique.
Tap the Next button. The Verify your identity screen is displayed with the following options to approve the device from a trusted session:
Waiting for approval…
Log in to Cerby from a trusted session on the Cerby web app.
Select the My profile option from the user profile menu located in the top-right corner.
Activate the My trusted devices tab in your Profile information. The list of your trusted sessions is displayed.
Hover the mouse over the device with the Pending approval status. The Approve and Deny buttons are displayed.
Click the Approve button. The Cerby dashboard screen and a success message box are displayed on your mobile app.
I don’t have access to my trusted device
Tap the I don’t have access to my trusted device option. The Verify your device screen is displayed, and a message with a verification code is sent to your email.
Copy the verification code from the email Cerby sent you.
IMPORTANT: The verification code expires in 5 minutes.
Enter the code in the Verification code field in your mobile app.
Tap the Verify code button. The dialog box closes, and a success message box is displayed. The Cerby dashboard screen and a success message box are displayed on your mobile app.
Continue without a secure session
Tap the Continue without a secure session option. The Cerby dashboard screen and a warning banner indicating that your session is not secured are displayed. You can set up the trusted session by tapping the Right arrow (
) button and following the instructions.
The next step is 5. Turn on the Allow notifications feature on your mobile phone.
5. Turn on the Allow notifications feature on your mobile phone
The Allow Notifications feature enables you to receive real-time alerts and updates from the Cerby mobile app, such as verifying your identity to reveal a secret or performing other actions.
To continue the configuration and turn on the Allow Notifications feature, you must complete the following steps:
Tap the Allow notifications button. The Allow Cerby to send notifications? dialog box is displayed.
Select the Allow option. The Welcome to Cerby screen is displayed.
Now you are done.