Who can use this feature?
Workspace Owners, Super Admins, Admins, and Users
Account Owners
Only supported using the Cerby web app
IMPORTANT: If you use local vaults, you must have already set up at least one trusted session on your devices.
As an account Owner, you can enhance your account's security and streamline your login by turning on multi-factor authentication (MFA) with a Cerby-managed phone number.
When configured as an MFA method, verification codes sent via SMS are securely routed to your dedicated in-platform Shared Inbox. Cerby retrieves these codes to perform automated logins for you and all users with shared access to your account.
Beyond SMS-based MFA, Cerby also offers a central feature for turning on MFA automatically with Cerby as an authenticator app. With one click, Cerby executes an automation to perform the configuration behind the scenes. When MFA is on, Cerby provides time-based one-time passwords (TOTPs) for automated logins. For the list of apps with this feature, read the article Explore the supported automated tasks for your managed accounts.
While Cerby recommends using its authenticator app feature for MFA when supported, some applications may only offer SMS-based MFA or allow for primary and secondary methods. In such cases, the Cerby-managed phone number is a reliable and secure secondary MFA method.
Requirements
The following are the requirements to turn on MFA with a Cerby-managed phone number:
A Cerby workspace
A Cerby user account with the workspace Owner, Super Admin, Admin, or User role
An account in an app or service provider
An account added to Cerby to which you have the Owner role
A Cerby-managed phone number already associated with your account. For instructions, read the article Set up and associate a Cerby-managed phone number for your account
Turn on MFA with a Cerby-managed phone number for your account
To turn on MFA with a Cerby-managed phone number for your account, you must complete the following steps:
Log in to your account using the app or service provider.
Navigate to the MFA or two-factor authentication (2FA) section in the account security settings.
Activate or select the option to turn on MFA.
Select phone number or SMS as the MFA verification method.
Enter the Cerby-managed phone number.
Verify the phone number when prompted.
IMPORTANT: You must enter a verification code to complete the configuration process. To retrieve the code, look for the SMS received in the Shared Inbox or account inbox. For instructions, read the article View the messages sent to a Cerby-managed email address or phone number.
Now you are done.