At Cerby, recovery keys are the backup method for accessing encrypted vaults.
These keys, also called paper keys, are physical copies of a unique code that Workspace Admins generate for a vault with local encryption. With them, you can regain access to encrypted vaults if all the trusted devices with private keys and shared access to a vault are lost or unavailable.
IMPORTANT: Cerby recommends writing down the recovery key on a piece of paper and storing it in a safe place. If a recovery key is lost or copied incorrectly, it is impossible to recover access to a vault.
Only Workspace Admins can generate recovery keys via a trusted device and initiate a vault recovery. The requirement to generate a recovery key is that all of the trusted devices with shared access to the vault are active and with the private keys replicated.
This article describes how to generate and manage the recovery key for your vault.
Generate a recovery key
The process to generate a recovery key happens at the vault creation and at any moment after creating the vault, as long as the existing key was used or discarded. All vault owners can generate their corresponding recovery key, and at least one recovery key must be active.
To generate a recovery key when creating a new vault, follow the instructions in the How to create and manage a vault article.
To generate a recovery key at any moment after creating a vault, you must complete the following steps:
Discard the existing recovery key by following the instructions in the Discard recovery key section.
NOTE: If you have already used the recovery key to regain access to your vault, continue in step 2.
Select the Settings option from the left navigation drawer. The Workspace Configuration page is displayed.
Activate the Privacy and security tab. A table with a list of vaults is displayed in the Vault management section, as shown in Figure 1.
Figure 1. Table with the list of vaults in the Vault management section of the Privacy and security tab
Click the More options icon of the corresponding vault. A drop-down list is displayed.
Select the Create recovery key option from the list. A recovery key is generated, and the Store the recovery key dialog box is displayed.
NOTE: To access the Store the recovery key dialog box, you can also perform the following actions from the Vault management section:
Click the Settings icon of the corresponding vault. The vault details page is displayed with the Settings tab activated.
Activate the Recovery keys tab. A table with a list of recovery keys is displayed.
Click the Generate new key button. A recovery key is generated, and the Store the recovery key dialog box is displayed.
Write down the recovery key.
Select the Yes, I wrote this down option.
Click the Done button. The dialog box closes, a success message box is displayed, and an email message is sent.
View all the recovery keys for a vault
To view all the recovery keys that other Workspace Admins have generated for a vault, you must complete the following steps:
Select the Settings option from the left navigation drawer. The Workspace Configuration page is displayed.
Activate the Privacy and security tab. A table with a list of vaults is displayed in the Vault management section.
Click the Settings icon of the corresponding vault. The vault details page is displayed with the Settings tab activated.
Activate the Recovery keys tab. A table with a list of recovery keys is displayed, as shown in Figure 2.
Figure 2. Recovery keys tab in the vault details page
Discard a recovery key
To discard a recovery key, you must complete the following steps:
Select the Settings option from the left navigation drawer. The Workspace Configuration page is displayed.
Activate the Privacy and security tab. A table with a list of vaults is displayed in the Vault management section.
Click the Settings icon of the corresponding vault. The vault details page is displayed with the Settings tab activated.
Activate the Recovery keys tab. A table with a list of recovery keys is displayed.
Click the More options icon of the corresponding recovery key. A drop-down list is displayed.
Select the Discard key option from the list. The Discard recovery key? dialog box is displayed.
Click the Discard key button. The dialog box closes, a success message box is displayed, and an email message is sent.