Who can use this feature?
Workspace Owners, Super Admins, Admins, and Users
Account Owners
Supported using the Cerby web app
As an account Owner, you can configure Cerby as an authenticator app to centrally manage multi-factor authentication (MFA) for your accounts.
Unlike traditional authenticator apps tied to a single device or user, Cerby generates and securely distributes time-based one-time passwords (TOTPs) to all users with shared access to the account.
When MFA is turned on with this verification method, Cerby fills in the six-digit security codes required during login. Therefore, you can reduce manual overhead, eliminate the need to share physical devices, and ensure consistent access for all users with account permissions, while maintaining a secure authentication process.
Requirements
The following are the requirements to set up and associate Cerby as your authenticator app for your account:
A Cerby workspace
A Cerby user account with the workspace Owner, Super Admin, Admin, or User role
An account in an app or service provider
An account added to Cerby to which you have the Owner role
Turn on MFA with Cerby as an authenticator app for your account
Cerby supports turning on MFA with Cerby as your authenticator app using the following methods:
Automatic setup (for supported apps): For supported managed apps, Cerby can automatically turn on MFA without requiring manual input. With one click, Cerby handles the entire setup process for you in the background.
Manual setup: For apps that don’t support automation to turn on MFA, you can manually turn it on by entering a secret key from the app’s settings page and completing the setup in Cerby.
The following sections describe the setup for each option.
Automatic setup
For supported apps, you can turn on MFA automatically with a single click by completing the following steps:
Log in to your Cerby workspace.
Click the corresponding account card. The account details page is displayed.
Expand the Multi-factor authentication (MFA) settings section.
Click the Turn on button in the Cerby authenticator app section. The Turn on MFA dialog box is displayed.
Select the I’ve verified that MFA is off for this account checkbox.
Click the Turn on MFA button. A message indicating that Cerby is turning on MFA for your account in the app is displayed.
NOTE: You can see the automation status in the Automation Log.
Now you are done.
Manual setup
For self-managed apps and managed apps that don’t support automation to turn on MFA, you can turn it on manually by completing the following steps:
Log in to your Cerby workspace.
Click the corresponding account card. The account details page is displayed.
Expand the Multi-factor authentication (MFA) settings section.
Click the Set as MFA button in the Cerby authenticator app section. The Save Code dialog box is displayed.
Retrieve a secret key from your app by completing the following steps:
Log in to your account in a separate web browser.
Navigate to the MFA page in your app settings.
Select the option to turn on MFA by scanning a QR code. A QR code is displayed.
Click the Can’t scan code? option. A secret key is displayed.
Copy the secret key.
Switch to the browser tab using the Cerby web app.
Paste the secret key in the Secret Key field of the Save Code dialog box.
Click the Save Code button. A six-digit code is displayed.
Copy the code.
Finish the setup in your app by completing the following steps:
Switch to the browser tab with your app settings.
Paste the code.
Save the configuration.
Click the Done button. The dialog box closes, and a success message box is displayed.
Now you are done.