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Remove an App

This article describes how to remove a connected App integration from Cerby.

Cerby Team avatar
Written by Cerby Team
Updated over 3 months ago

Who can use this feature?

  • App integration Owners

  • Available to Cerby Automate

  • Only supported using the Cerby web app

App integration Owners can remove their App when needed. When you remove an App, you can choose to keep the user accounts of app members in Cerby or require app members to remove their user accounts from Cerby.

Also, you can choose to keep MFA on by configuring it with a different authenticator app or turning off MFA.

To remove an App, you must complete the following steps:

  1. Log in to your corresponding Cerby workspace.

  2. Select the Apps option from the left navigation drawer. The Apps view is displayed.

  3. Click the More actions icon of the corresponding app card. A drop-down list is displayed.

  4. Select the Delete from Cerby option. The Confirm your identity to continue dialog box is displayed.

    1. Confirm your identity by using one of Cerby's multi-factor authentication methods.

  5. Click the It’s me! button in the Confirmation Request screen of the Cerby mobile app to confirm your identity. The dialog box in the Cerby web app closes, and the Delete your Account page is displayed.

  6. Select the corresponding option from the Why are you deleting your account? drop-down list.

  7. Click the Delete Account button. The page closes, and a success message box is displayed.

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