When configuring automatic user and group provisioning with your IdP, you may need to regenerate the SCIM API authentication token for security, token expiration compliance, audit standards, or configuration changes in your IdP.
To regenerate the SCIM API authentication token, complete the following steps:
Send an email with your request to the Customer Support team at support@cerby.com. We’ll regenerate the token for you and notify you via email.
Open the response email from Cerby to confirm that the token was successfully regenerated.
Complete the instructions in the article Retrieve the SCIM API authentication token from Cerby to retrieve the new SCIM API authentication token.
NOTE: We are currently developing a self-service solution for regenerating the SCIM API authentication token. To regenerate the token, the Cerby team members must verify their identity.