> For the complete documentation index, see [llms.txt](https://help.cerby.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cerby.com/tips-and-troubleshooting/readme.md).

# Tips and troubleshooting

Running into something unexpected, or just want to use Cerby more effectively? You're in the right place. Watch step-by-step video guides, browse best practices that help you stay secure and efficient, or jump straight to troubleshooting guides for the app, extension, or integration giving you trouble.

***

## Browse by topic

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Videos</strong></td><td>Step-by-step video guides covering key Cerby workflows, from connecting business hubs to managing partners and teams.</td><td><a href="https://help.cerby.com/tips-and-troubleshooting/video-gallery">https://help.cerby.com/tips-and-troubleshooting/video-gallery</a></td></tr><tr><td><strong>Best practices</strong></td><td>Tips and recommendations to help you and your team get the most security and efficiency out of Cerby.</td><td><a href="https://help.cerby.com/tips-and-troubleshooting/best-practices">https://help.cerby.com/tips-and-troubleshooting/best-practices</a></td></tr><tr><td><strong>Troubleshooting</strong></td><td>Step-by-step fixes for common issues across the Cerby web app, browser extension, mobile app, business hubs, and more.</td><td><a href="https://help.cerby.com/tips-and-troubleshooting/troubleshooting">https://help.cerby.com/tips-and-troubleshooting/troubleshooting</a></td></tr></tbody></table>


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